Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Verified products appeared at correct locations in proper quantities.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Organized store merchandise racks by size, style, and color.
Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
Utilized paper, fabric and props to create displays.
Pharmacy Tech
Pruitt Health Pharmacy
02.2015 - 04.2023
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Counted and labeled prescriptions with correct item and quantity.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Counted, measured, and compounded medications following standard procedures.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
Maintained clean and organized work environment, adhering to health and safety standards.
Conducted routine checks of pharmaceutical stocks to maintain quality control.
Educated patients on medication usage and precautions, enhancing patient understanding and safety.
Direct Care Worker
Parkwood Developmental Center
02.2009 - 01.2015
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
Monitored and assisted residents through individual service plans.
Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
Remained alert to problems or health issues of clients and competently responded.
Helped clients manage money, pay bills, and shop for groceries or personal items.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Educated patients on self-care practices with the goal of increasing independence levels where appropriate.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Transported individuals to events and activities, medical appointments, and shopping trips.
Maintained clean, safe, and well-organized patient environment.
Assisted disabled clients to support independence and well-being.
Transported clients to medical and dental appointments to provide support.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Developed and implemented individualized care plans to meet individual needs of each client.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Monitored clients' overall health and well-being and noted significant changes.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Provided compassionate and patient-focused care to cultivate well-being.
Assisted with daily living activities, running errands, and household chores.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Transported clients to and from medical appointments with safety and efficiency.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Cashier Team Lead
Chick-fil-A
03.2007 - 05.2008
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Processed both cash and card purchases and returns.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Developed strong relationships with repeat customers through friendly service interactions.
Trained team members on cash register operation and cash handling.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Quickly and accurately counted drawers at start and end of each shift.
Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
Contributed to a positive work environment by proactively addressing conflicts among team members.
Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
Monitored areas for security issues and safety hazards.
Handled cash with high accuracy and took care to check bills for fraud.
Worked with floor team and managers to meet wide range of customer needs.