Stacia Downing
Placerville,CA
Summary
Dedicated professional with experience as an IHSS Care Provider at the Human Services Department, skilled in promoting client independence and well-being. Proven ability in teamwork and effective communication, ensuring safety and comfort. Proficient in heavy lifting and maintaining workplace cleanliness, enhancing overall client satisfaction through compassionate care and attention to detail.
Overview
4
4
years of professional experience
Work History
IHSS Care Provider
Human Services Department
Placerville, CA
12.2025 - Current
- Assisted clients with daily living activities, promoting independence and well-being.
- Provided compassionate care while ensuring safety and comfort for individuals served.
- Documented client progress and care plans, maintaining accurate records for review.
- Collaborated with healthcare professionals to address client needs and preferences.
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Night Stocker
Grocery Outlet Store
Placerville, CA
03.2024 - 08.2025
- Stocked shelves efficiently to ensure product availability and organization.
- Operated pallet jacks and forklifts to move inventory safely and effectively.
- Collaborated with team members to maintain cleanliness and safety standards in storage areas.
- Monitored inventory levels, reporting discrepancies to management for prompt resolution.
- Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
- Provided backup support to other departments as needed, demonstrating versatility and teamwork capabilities.
Housekeeper
Quality Inn Hotel
Winnemucca, NV
05.2022 - 03.2023
- Performed daily cleaning and maintenance of guest rooms, ensuring high hygiene standards.
- Utilized commercial cleaning equipment and supplies to enhance efficiency and effectiveness.
- Collaborated with team members to prioritize cleaning tasks based on occupancy levels.
- Conducted inventory checks of cleaning supplies, reporting shortages for timely replenishment.
- Developed strategies to optimize workflow, reducing time spent on routine cleaning tasks.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Front Desk Receptionist
Quality Inn
Winnemucca, NV
10.2022 - 04.2023
- Assisted guests with inquiries, providing accurate information on hotel services and local attractions.
- Maintained cleanliness and organization of the front desk area, enhancing overall guest satisfaction.
- Collaborated with housekeeping to ensure timely room availability for incoming guests.
- Processed payments and managed cash transactions securely while adhering to financial protocols.
- Resolved guest complaints effectively, fostering positive relationships and repeat business opportunities.
- Trained new front desk staff on procedures, promoting consistency in service delivery across shifts.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
High School Diploma -
Union Mine High School
Diamond Springs, CA06-2007
Skills
- Heavy lifting
- Restocking shelves
- Pallet jack operation
- Item scanning
- Workplace cleanliness
- Eco-friendly practices
- Teamwork
- Customer service
- Multitasking and organization
- Cleaning and organizing
- Customer service-focused
Timeline
IHSS Care Provider
Human Services Department
12.2025 - Current
Night Stocker
Grocery Outlet Store
03.2024 - 08.2025
Front Desk Receptionist
Quality Inn
10.2022 - 04.2023
Housekeeper
Quality Inn Hotel
05.2022 - 03.2023
High School Diploma -
Union Mine High School