Experienced Laboratory Manager with a strong track record of improving team development and enhancing patient and customer satisfaction. Known for exceptional knowledge, technical skills, and commitment to integrity, initiative, consistency, and diligence. Seeking a challenging and rewarding position as Assistant Director to contribute to the growth and success of Emory Healthcare.
Overview
18
18
years of professional experience
Work History
Laboratory Manager, EUHM Core Lab
Emory University Hospital Midtown
Atlanta, GA
08.2022 - Current
Played a critical role in the selection and implementation of the CIA and Infectious Disease Projects for the EUHM Core Lab
Led the Laboratory preparation and inspection readiness activities for our CAP and self Inspections
Filled all my open vacancies as of 5/23/2024 including the additional 5 vacancies granted for FY24
Reduced Travelers/Contract Labor for my department by 100% on 6/20/2024
Worked with Lucious Turner, the Facilities team and Evoqua’s Executive and team to get the construction, plumbing, electrical and water needs addressed for the CIA and Infectious Disease projects for the EUHM Core Lab
Led the 2024 Lab Week initiative for improved engagement within our Lab Teams, included all the EUHM Labs, Phlebotomy, MOT and WEM
Worked with Dr
Wendy Wright and Jahmar Hannans to get our Labs some attention in the lobby area at the main entrance of the hospital
This provided the opportunity to bring awareness to the Lab and the many disciplines we specialize in by way of a banner we designed and was able to display for everyone to see
Serve as a resource to provide EPIC reports for needed data as well as aided those needing EPIC reports
Attended and participated in the Executive War Conference (EWC) in New Orleans, Louisiana gaining great information and insight about relevant and timely information impacting our Lab and healthcare organization
Co-chair the monthly Core-Lab Leadership Meeting
Prepared the contract approval forms for service contracts needing renewals to My Director to advance to next steps
Plan and monitor the department’s capital equipment and budget alongside my director
Monitor and maintain staff competencies through participation in CAP Proficiency testing, internal blind samples and written tests
Writes, reviews and implements SOPs within the Lab
Co-ordinates In-service programs and presentations to facilitate the professional growth of my Team
Department Supervisor, Immunology Lab
Emory University Hospital
Atlanta, GA
03.2018 - 08.2022
Planned and organized day-to-day operation of the Immunology Laboratory, including staff supervision.
Managed and maintained inventory, and found alternatives during supply chain challenges to ensure testing does not get delayed.
Monitored quality improvement standards.
Monitored advance maintenance and troubleshooting of equipment and instruments, and worked very closely with the vendors to coordinate this.
Chaired the monthly Immunology Director's Meeting.
Planned and monitored the department's capital equipment and budget.
Prepared the Immunology Lab for inspection and accreditation visits.
Monitored and maintained staff's competency through participation in CAP Proficiency testing, internal blind samples, and written tests.
Wrote, reviewed, and implemented SOPs within the Lab.
Coordinated in-service programs and presentations to facilitate the professional growth of my team.
Worked closely with my Medical Directors to develop, validate, and operationalize the Emory Medical Laboratory RBD Assay for COVID-19, and shortly thereafter introduced and implemented automated platforms to provide high-throughput testing.
Medical Technologist II Molecular Lab
Emory University Hospital
Atlanta, GA
05.2013 - 03.2018
Oversees the Molecular Fellow and Resident Education, where I oriented and prepared them for their monthly rotations.
Quality Management Representative: Track and monitor TATs for several assays, monitor maintenance logs, lead on quality improvement projects, etc.
Lab Week Representative
Assists in the receipt, ordering, and processing of CAP samples.
Medical Technologist II
Wellstar Douglas Hospital
Douglasville, GA
10.2012 - 05.2013
Performed standardized testing in the areas of: Hematology and Hemostasis, Blood Bank, Microbiology, and Chemistry
Assisted in the training and education of new staff and MLT students
Medical Technologist II Immunology Lab
Emory University Hospital
Atlanta, GA
06.2007 - 05.2013
Lead Tech on the night shift where I monitored, directed and rearranged the roles of 2 other techs as needed under stressful conditions (Life Donor infectious disease testing), so other regular testing would not be delayed
Perform standardized and complex immunological, serological and chemical testing in a fast pace environment
Assist in the training and education of new staff and MT students
Assist in the calculation of Quality Control ranges
Assist in the schedule and review of maintenance records
Assist in the monthly workload data entries
Lead in the monthly Water QC collection and review
Lead in Temp Track review and monitoring
Medical Technologist Intern
Emory University Hospital
Atlanta, GA
11.2006 - 05.2007
Performed standardized testing in the areas of Hematology and Hemostasis, Blood Bank, Microbiology, Immunology, Flow Cytometry, HLA, and Chemistry.
Education
Master’s - Healthcare Administration
Capella University
Minneapolis, MN
04.2025
MT (4 + 1) Post-Baccalaureate Certificate -
Medical College of Georgia
Augusta, Georgia
05-2007
BSc. - Medical Technology
Northern Caribbean University
Mandeville, Jamaica, W.I.
08-2000
Skills
Facilities oversight
QA procedure development
Laboratory work competency
Procedure Monitoring
Laboratory Management
Data Interpretation
Employee Supervision
Cross-Functional Teamwork
Data Management
Standard Operating Procedures
Credentials
MLS (ASCPCM)
Affiliations
Vice President of the NCU Atlanta Alumni Association
Sr. Leader Surgical Services Specialty Director at Emory University Hospital & Winship Emory MidtownSr. Leader Surgical Services Specialty Director at Emory University Hospital & Winship Emory Midtown