Stacie Becker
Dubuque,IA
Summary
Experienced administrative professional with excellent customer service, time management and multitasking abilities. Knowledgeable about handling insurance claims, drafting correspondence and coordinating files. Looking for a challenging role with a growing team.
Overview
4
4
years of professional experience
Work History
Claims Assistant
Sedgewick CMS
03.2022 - Current
- Logged, allocated and managed claims.
- Prepared files, letters and notices.
- Created and updated [Software] tracking spreadsheets.
- Transmitted case files between offices.
- Scheduled medical appointments and claims depositions.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Maintained accurate and up-to-date records of claim information for future reference.
- Examined reports, accounts, and evidence to determine integrity and accuracy of information.
- Updated claims system to track claim status and provide relevant information to other department.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Sales Floor/Laboratory
Vision4Less
04.2020 - 03.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Communication with customers professionally and proactively to provide product information and advice.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Processed payments and provided receipts to establish proof of transaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Hempstead High School
Dubuque, IA05.2009
Skills
- Managing Case Files
- Processing Mail
- Data Entry
- Provider Relations
- Inputting Claims
- Managing Records
- Setting up Files
- Tracking Spreadsheets
- Coordinating Documents
- Call Routing
- Time Management
- Database Management
- Team Collaboration
Timeline
Claims Assistant
Sedgewick CMS
03.2022 - Current
Sales Floor/Laboratory
Vision4Less
04.2020 - 03.2022
High School Diploma -
Hempstead High School
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