Stacie Brooks
Pottsville,TX
Summary
Adept at streamlining credentialing and accreditation processes, I enhanced compliance and efficiency at Hamilton Healthcare System. Skilled in data management and fostering medical staff relations, my proactive approach led to significant improvements in policy enforcement and provider enrollment, demonstrating a keen ability to influence and support team dynamics effectively.
Overview
23
23
years of professional experience
Work History
Medical Staff Credentialing Coordinator
Hamilton Healthcare System
Hamilton, TX
11.2019 - Current
- Collaborated with medical staff leaders to develop and implement credentialing policies and procedures.
- Confirmed facility and user credentials to initiate and maintain registration and enrollment processes.
- Organized records to prepare for site visits by representatives and associated audits.
- Managed end-to-end provider credentialing process, ensuring compliance with industry standards.
- Provided guidance and support to new providers throughout the credentialing process.
- Assisted in the accreditation process by gathering and submitting required documentation.
- Assisted in preparing reports for departmental meetings regarding provider status changes.
Administrative Coordinator
Education Service Center Region 11
Fort Worth, TX
09.2001 - 10.2018
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Managed incoming mail distribution and outgoing courier services.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Prepared agendas and took notes at meetings to archive proceedings.
- Maintained comprehensive databases and filing systems, both electronic and paper, to ensure information is organized and easily accessible.
- Greeted visitors upon arrival at the office and directed them accordingly.
- Reviewed invoices for accuracy before submitting them for payment approval.
- Composed and edited complex and sensitive correspondence, reports and documents.
- Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
- Ensured compliance with all applicable laws regarding employment practices.
- Assisted in the preparation and monitoring of the office budget, processing invoices and expense reports to track financial expenditures.
- Developed tracking systems for departmental projects and initiatives.
- Implemented new administrative systems and processes to improve office efficiency and workflow.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Managed confidential employee and company documents, ensuring they are securely stored and handled.
- Generated status reports for senior management activities critical to meeting project and departmental goals.
- Compiled and prepared reports and presentations for internal and external meetings, ensuring accuracy and professionalism.
- Monitored office safety protocols and conducted regular checks to ensure compliance with health and safety regulations.
- Negotiated with vendors and service providers to secure cost-effective contracts and services for the office.
- Coordinated scheduling and logistics for executive meetings and company events, ensuring seamless execution.
- Updated and maintained office policies and procedures manual, ensuring all practices are current and in line with industry standards.
- Responded to customer inquiries via phone or email in a professional manner.
- Guided employees in handling difficult or complex problems.
- Managed daily office operations, including supply inventory and maintenance requests, to maintain an efficient work environment.
- Coordinated internal meetings, including scheduling, logistics, and catering.
- Proofread correspondence before sending out on behalf of the executive team.
- Scheduled travel arrangements for business trips, conferences, and other events.
- Processed invoices from vendors in a timely manner according to company policies.
- Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.
- Maintained office supplies by checking inventory and ordering items.
- Maintained calendars for multiple executives.
- Drafted and distributed internal communications, such as memos and newsletters, to keep staff informed of company updates and events.
- Facilitated the onboarding process for new hires, including preparing workstations and coordinating orientation schedules.
- Conducted research and summarized findings for executive review, supporting decision-making processes.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Assisted with onboarding of new employees by providing information packets and training materials.
- Organized and maintained filing systems for sensitive documents.
Education
High School Diploma -
Poughkeepsie High School
Poughkeepsie, AR05-1992
Skills
- Audit preparation
- Data management
- Confidentiality practices
- Medical staff relations
- Meeting facilitation
- Database maintenance
- Compliance monitoring
- Accreditation standards
- Credentialing processes
- Policy enforcement
- Influencing skills
- Group assistance
- Proofreading
- License verifications
- Data acquisition
- Credential verification
- HIPAA compliance
- Report generation
- Credentialing documentation
- Insurance procedures
- Employee onboarding
- Regulatory compliance
- Facility support
- Application coordination
- Background check
- Accreditation information management
- Provider enrollment
Timeline
Medical Staff Credentialing Coordinator
Hamilton Healthcare System
11.2019 - Current
Administrative Coordinator
Education Service Center Region 11
09.2001 - 10.2018
High School Diploma -
Poughkeepsie High School
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