Stacie Brueggeman

• Collaborated with medical professionals to coordinate treatment plans for clients.
• Provided referrals to appropriate health care providers or other community resources.
• Acted as an advocate for vulnerable populations by advocating for understanding of HIV.
• Developed individualized care plans with input from clients and their families.
• Maintained accurate case records and documentation according to agency guidelines.
• Advised staff members on effective strategies for working with challenging client behaviors.
• Developed trusting relationships with social services, health care providers and governmental agencies.
• Provided referrals to appropriate medical, mental health, and social services.
• Managed caseloads effectively, ensuring timely documentation and reporting.
• Recruited, interviewed, and hired volunteers and staff.
• Spoke to community groups to educate on NAP and HIV care and treatments.
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Oversite of 115 employees created an environment of trust and compassion. Worked under pressure and taking control of complex situations. Followed State and Federal guidelines and implemented needed changes. Worked under COVID and many changes. Provided education and trainings to staff members. Counseling moments with staff, families, and residents as needed. Worked with all different agencies in Buffalo county to build and grow relationships. Brookestone Gardens opened in July 2019 and was a key person in marketing facility, presales, hiring and training of new staff, and grew the facility while embracing the Mission, Vision, and Values of Vetter Senior Living.

• Provided general administrative support to staff members.
• Assisted with budget preparation and tracking of expenses.
• Facilitated communication between departments to support project completion and goal achievement.
• Monitored patient satisfaction surveys and took corrective action when necessary.
• Responded promptly to inquiries from families regarding their loved ones' status or care plan.
• Developed and implemented policies and procedures to ensure compliance with state regulations.
• Collaborated with medical directors on matters related to resident care standards and clinical practices.
• Fostered strong relationships between staff members through training sessions or team building exercises.

• Established excellent relationships with residents and family members by proactively identifying problems and acting appropriately to garner resident engagement and satisfaction.
• Overall management of facility to ensure regulations and budgets were met.
• Responsible for assessments of new residents, worked with the new resident and their families to ensure adjustment to the facility.
• Worked with many agencies within Buffalo county.
• Grew census and reputation of facility
• Cultivated positive facility image by developing partnerships with media, business and community groups.
• Conducted patient intake interviews to collect medical information and insurance details.
• Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
• Addressed, documented and responded to incoming correspondences to address client queries.
• Responsible for hiring, terminations, disciplinary process, on-boarding of all employees, and benefit manager.

• Handled all public relations, enhancing company's reputation through media exposure.
• Grew revenue by developing key programs focused on promoting business.
• Evaluated employee job performance and motivated staff to improve productivity.
• Smoothly facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
• Organized activities to reward employees and provide motivation and improve efficiency.
• Identified operational and performance issues and worked with managers to resolve concerns.
• Served as liaison between certain departments to implement new improvement plans and changes.
• Created an environment the promotes growth of employees, enhances quality of life for residents, and supports all involved.
• Eden Alternative trained, Trainer for Eden Alternative, Trainer for the Alzheimers Association.
• Developed all policies and procedures.
• Developed employee handbook

• Assessed each resident's psychosocial needs.
• Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
• Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
• Presented talks at community groups to promote organizational mission and programs.
• Resolved interpersonal conflicts by listening, finding common ground and building relationships.
• Worked with many agencies within Buffalo and surrounding counties.
• Advocated for residents
• Worked with difficult families and residents and was able to problem solve and show continued respect during difficult times.
• Responsible for all admission, discharges and overall social, psychosocial of the residents.
• Oversight's of the Alzheimer's Unit and 75 bed facility and working with physicians, counselors and other providers.
• Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
• Managed delivery of social services for 75 Skilled residents in need of community services and discharge planning.