Stacie Cooper
Broussard,LA
Summary
Dedicated professional with a history at Monterey High School, adept in technology proficiency and student advocacy. Excelled in creating respectful educational environments and fostering student well-being. Proven track record in enhancing student records management and confidentiality, alongside mentoring for career advancement at Dollar General. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Guidance Counselor Assistant
Monterey High School
2018.08 - 2024.07
- Contributed to a positive school climate by implementing bullying prevention programs and promoting a culture of respect among students.
- Managed caseloads efficiently, ensuring timely follow-up on individual student issues and concerns.
- Collaborated with school staff to identify resources or accommodations needed for students facing personal or emotional challenges.
- Created engaging workshops on topics such as time management or goal setting which aided in developing essential life skills for high school students.
- Assisted in monitoring academic progress and implementing necessary interventions for students on academic probation.
- Maintained accurate records of student progress and counseling sessions, adhering to confidentiality guidelines while enabling effective collaboration among staff members.
- Developed strong rapport with students through active listening skills and genuine interest in their well-being, fostering trust within the counseling relationship.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Identified and addressed concerns of incoming students and parents.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Manger
Dollar General
2017.05 - 2018.07
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma -
Monterey High School
Monterey Louisiana05.1990
Skills
- Student Advocacy
- Technology proficiency
- Academic advising
- Career Planning
- Student Records Management
- Reliability
- Active Listening
- Records Maintenance
- Student Registration
- Student Records Maintenance
Timeline
Guidance Counselor Assistant
Monterey High School
2018.08 - 2024.07
Manger
Dollar General
2017.05 - 2018.07
High School Diploma -
Monterey High School
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