STACIE SCHULTIS DAHL

• Manage the marketing sector of business and create a sales strategy to develop efficient profits
• Oversees the recruitment process and recruited resilient employees to improve the productivity ratio
• Direct fiscal activities, including payrolls and taxation
• Devise sale strategies by evaluating competitor’s approaches and markets trends to augment sales and increase the revenue
• Resolve customer issues and escalations while maintaining a positive and professional attitude to ensure customer retention and increase the rate of win-back customers
• Conduct training sessions with the newly hired and existing employees to educate them on the industry’s best practices
• Analyze and identify areas of improvement, make recommendations and evaluate the performance of employees and departments
• Design and implement strategies to narrow down operating costs, negotiate contracts, and control overall costs

Conducted targeted recruitment to align team members with role and store culture.

Facilitated comprehensive onboarding processes to promote new hire comfort and integration.

• Delivered ongoing training programs, enabling professional growth and skill enhancement.
• Identified individual strengths to encourage cross-training and build employee confidence.

Implemented clear goal-setting and provided regular feedback to guide performance.

• Recognized achievements at all levels, enhancing morale and motivating team members.
• Established an open-door policy to foster trust and effective communication among staff.

Mediated conflicts impartially to maintain a positive work environment.

• Enhanced employee satisfaction and store operations through relationship building and daily problem-solving.
• Evaluated store performance and incorporated feedback to implement improvement plans.

• Directed sales objectives on weekly, monthly, and quarterly basis while maintaining daily business reports.
• Tracked sales data using CRM software tools and analytics platforms.
• Demonstrated a thorough knowledge of all products available for sale.
• Assisted customers in finding the right product for their needs.
• Assessed customer needs and concerns to guarantee quality experience.
• Promoted offers and engaged customers to cultivate strong relationships.

• Recommended products tailored to clientele’s skin types and advised on harmful ingredients.
• Developed customized treatment plans aligned with clients’ budgets and specific goals.
• Educated customers on effective skincare tactics and daily routines.
• Provided adequate skincare treatments and suggested scrubs, masks, and peels while ensuring safety from allergic reactions.
• Maintained a sterile work environment by sanitizing equipment after each use.
• Ensured compliance with safety regulations for hazardous materials handling.
• Applied masks, serums, creams, toners, exfoliants, and moisturizers to achieve optimal results.