Stacie Davis
Augusta,Georgia
Summary
Highly determined and professional customer service clerk with a strong background in budgeting and customer service. Currently possessing more than 17 years of experience providing high-level support to in the areas of data utilization and human interactions. Proficient in managing calendars, organizing meetings and events, handling confidential documents, and communicating with internal and external stakeholders. Possesses exceptional interpersonal skills with a strong level of instilled integrity.
Overview
19
19
years of professional experience
Work History
Human Resources Assistant
The Salvation Army Kroc Center
03.2025 - Current
- Prepares and maintains HR records and related information.
- Assists in creating hiring requisitions, prescreening, scheduling interviews.
- Creates employee records in Ceridian and maintains employee updates.
- Highly familiar with I-9 process and retention.
- Assigns training modules for all new hires and employees with expired modules.
- Assist in ensuring compliance with HR policies and processes. Maintains a high level of confidentiality in all HR/Payroll related information.
- Attends job fairs, and any other HR related meetings as assigned by HR manager.
- Assist employees and managers in completing processes, ensuring work is completed with accuracy and submitted in a timely manner.
- Prepares HR related reporting on salary, time keeping, and any other HR or payroll related reporting.
- Assists in maintaining volunteer database, posting volunteer opportunities, maintaining reports on volunteer hours. Assist with volunteer communications for managers and KROC/Salvation Army projects.
- Maintains and grows relationships with local businesses, probation offices, schools and other entities for which large groups volunteer.
- Assists the HR manager in performing other duties, special project and volunteer opportunities as assigned.
Owner
Q3 Office Installation
10.2010 - 12.2024
- Responsible for overall direction and everyday operations for the company while developing new relationships with company and clients.
- Spearheaded the hiring of employees, answering phones, invoices, email follow up concerning products and quality issues.
- Create effective tools for marketing and advertising for target audience and demographics.
- Monitors assigned projects: monitors budgets and tracks expenditures; reviews and gathers reports and documentation; conducts site visits and verifies project progress.
Associate Client Service Representative
ADP
01.2009 - 01.2010
- Resolved client inquiries concerning payroll, accounting, tax filling and delivery questions.
- Scheduled and processed special quarter/year-end adjustments.
- Maintained company and employee master files and schedule information as directed by entering information into company databases.
- Effectively liaison between clients and respective supervisors to assist with productive problem solving.
Teledata Representative
ADP
01.2007 - 01.2008
- Responded to basic client questions regarding payroll including processing procedures, deduction/earnings setups and taxes.
- Communicated regularly with clients and internal resources via telephone allowing them to be understood and understanding others.
- Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence.
- Ability to leverage strong interpersonal skills and product knowledge to execute daily customer-centric activities.
Education
High School -
Glenn Hills High School
GeorgiaSkills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Proficiency in using data base system
- Ability to work in fast-pace environment with little to know supervision
- Great negotiating customer service skills
- Experienced with e-compliance systems to include business conduct policies
Timeline
Human Resources Assistant
The Salvation Army Kroc Center
03.2025 - Current
Owner
Q3 Office Installation
10.2010 - 12.2024
Associate Client Service Representative
ADP
01.2009 - 01.2010
Teledata Representative
ADP
01.2007 - 01.2008
High School -
Glenn Hills High School
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