Stacie Downing

Sold Medicare Advantage Plans

Sold Supplements

Sold Fidelity life Insurance

• Upsold additional products and services after identifying customer needs and requirements.
• Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies.
• Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
• Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
• Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.

• Quoted and calculated premium rates for policies, using rate book, and calculator.
• Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales
• Handled approximately 250 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
• Identified and solicited sales prospects in agency databases.
• Met with customers to provide information about available products and policies.
• Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.

• Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Used scissors, trimmers, clippers, razors and brushes on many customers with 99% customer satisfaction rate.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Consistently received positive performance reviews from guests.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.