Summary
Overview
Work History
Education
Skills
References
Timeline
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Stacie Dunbar

Seneca,MO

Summary

Resourceful Benefit Program Technician known for high productivity and efficient task completion. Specialize in benefits administration, regulatory compliance, and customer service management. Excel in problem-solving, communication, and adaptability, ensuring seamless operations.

Overview

28
28
years of professional experience

Work History

Benefits Program Technician

State Of Missouri
Joplin, MO
04.2021 - Current
  • Reviewed applications for eligibility to ensure compliance with established regulations.
  • Responded to inquiries from clients regarding benefits, program requirements, and other related topics.
  • Processed applications and supporting documentation for various benefit programs.
  • Coordinated with other departments to ensure accurate processing of applications.
  • Monitored changes in state and federal regulations impacting benefit programs.

Emergency Room Unit Secretary

Freeman Health System
Joplin, MO
04.2010 - 04.2021
  • Maintained patient records and charts, ensuring accuracy and completeness of information.
  • Assisted nursing staff with administrative tasks such as obtaining vital signs, documentation of medical histories, and updating patient information into the system.
  • Answered incoming calls from patients, physicians, family members and other hospital personnel; responded to inquiries or directed callers to appropriate contacts.
  • Provided clerical support including typing letters and reports, filing documents, photocopying materials.
  • Prepared reports for doctors regarding patient status and treatments administered.
  • Coordinated with other departments to ensure smooth operations within the ER unit.
  • Filled out forms such as discharge summaries, transfer forms, death certificates.

Optometry Technician

Lynette Kline OD
Fort Bragg, CA
02.2008 - 01.2010
  • Performed initial patient screenings, including visual acuity and color vision tests.
  • Assisted in the fitting of eyeglasses and contact lenses for patients.
  • Operated advanced ophthalmic equipment such as retinoscopes and lensometers to measure the refractive power of eyes.
  • Provided patient education on contact lenses care and proper usage.
  • Maintained accurate records of patient visits, examinations, prescriptions, and treatments in electronic health record systems.
  • Answered phone calls from patients with inquiries related to their appointments or medications prescribed by optometrists and ophthalmologists.
  • Verified insurance coverage information prior to patient visit or procedure.

Ophthalmic Medical Technician

Timothy Young MD
Fort Bragg, CA
01.1997 - 01.1999
  • Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
  • Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein angiography, and laser treatments.
  • Documented patient histories, test results and treatment plans in electronic health records system.
  • Monitored patient progress during follow-up visits and reported any changes to the physician immediately.
  • Prepared examination rooms with appropriate instruments prior to each patient visit.

Education

Associate of Arts -

Butte College
Oroville, CA
06-1994

Skills

  • Problem-solving aptitude
  • Multitasking
  • Training and Development
  • Conflict Resolution
  • Professionalism
  • Time management abilities
  • Reliability
  • Leadership skills
  • Adaptability
  • Critical Thinking

References

References available upon request.

Timeline

Benefits Program Technician

State Of Missouri
04.2021 - Current

Emergency Room Unit Secretary

Freeman Health System
04.2010 - 04.2021

Optometry Technician

Lynette Kline OD
02.2008 - 01.2010

Ophthalmic Medical Technician

Timothy Young MD
01.1997 - 01.1999

Associate of Arts -

Butte College

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Stacie Dunbar