Stacie Fitzpatrick
Hi Hat,KY
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. A human resource candidate with expertise in employee recruitment and training. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and commitment to adhering to relevant laws and regulations.
Overview
6
6
years of professional experience
Work History
Back- Up Head- Teller
People's Bank
02.2017 - 06.2019
- Recognized and prevented fraudulent activities and suspicious transactions.
- Enforced compliance with bank regulations and policies to reduce financial risks.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Replenished ATM funds in empty canisters prior to the validation process.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Educated customers on online banking and mobile banking applications.
- Executed wire transfers, stop payments, and account transfers.
Shift Manager/Key Holder
Littler Ceasers
01.2016 - 02.2017
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
- Opened and closed store five days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Opened inventory boxes and restocked shelves.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Receptionist/Tax Preparer
D&D Tax Services
01.2013 - 05.2015
- Completed and filed returns with local, state, and federal tax departments.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed client's tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Maintained compliance by adhering to current tax laws and regulations.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Calculated estimated tax payments for clients.
Education
Bachelor of Science With A Major in Human Services - Human Services With Minor in Psychology
University of The Cumberlands
Williamsburg, KY12.2023
Associate of Applied Science - Human Services
Big Sandy Community And Technical College
Prestonsburg, KY05.2016
Skills
- Verbal and Written Communication
- Team Leadership
- Strategic Planning
- Complex Problem-Solving
- Issue and Conflict Resolution
- Employee Training
- Overseeing Employees
- Honest
- Caring
Timeline
Back- Up Head- Teller
People's Bank
02.2017 - 06.2019
Shift Manager/Key Holder
Littler Ceasers
01.2016 - 02.2017
Receptionist/Tax Preparer
D&D Tax Services
01.2013 - 05.2015
Bachelor of Science With A Major in Human Services - Human Services With Minor in Psychology
University of The Cumberlands
Associate of Applied Science - Human Services
Big Sandy Community And Technical College
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