Operations Officer
ACPE Federal Credit Union
2835 E. Grand Ave
07.2007 - Current
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Implemented processes that simplified procedures and reduced average processing time.
- Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
- All Teller duties include cash handling and balancing
- Bookkeeping posting ACH's Drafts and Balancing
- Open new Accounts