Stacie Gregory
Bend,OR
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
Work History
Body Shop Specialist
LITHIA BODY AND PAINT SHOP
01.2022 - Current
- Prepared invoices for payment by customers after completion of service or repair work.
- Reviewed completed jobs with customers, answered questions, and ensured satisfaction with the results.
- Create purchase orders, maintain company credit card, record and manage shop expenses.
- Resolved customer complaints in a timely manner while maintaining professional demeanor.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Scheduled appointments for customers and maintained accurate records of all work performed on vehicles.
Co Sales Manager/ Retail Operations Manager
ULTA BEAUTY
02.2018 - 01.2022
- Oversee all retail sales, salon sales, operations, inventories, payroll, customer service, planograms
- Recruit, hire, and retain top talent
- Lead our team for top inventory results in 2019 and 2021 for the Region
- Coach and develop Beauty Advisors, Prestige Beauty Advisors, and Managers in training
- Traveled to new stores, leading two teams with the New Store Coordinator, training all new employees on planograms, store standards, truck processes, policies, and processes
- Created detailed reports on product performance, pricing analysis, and profitability metrics.
Assistant Store Manager
TJ MAXX
04.2016 - 02.2018
- Assist the store manager in all areas of the store including customer experience, human resources, merchandising, and loss prevention
- Strategic planning to increase sales and decrease shrink
- Lead the motivation team to create a fun and exciting work environment
- Recruit, hire, and train the right people for the right position
- Embody our culture pulse with every employee
- Perform weekly audits in all areas of the store
Assistant Store Manager
Francesca’s Boutique- Bend, OR
03.2013 - 03.2014
- Drove business results by maximizing daily sales plans, controlling expenses and improving metrics
- Attracted, selected, trained and retained top talent for the boutique
- Maintained a visually impressive boutique, upholding the company’s visual standards
- Understanding of retail sales and the relationship to inventory levels
- Interim store manager for specific stores when needed throughout Oregon stores
Department Manager - The Rail
Nordstrom - Portland, OR
Portland, OR
08.2007 - 02.2010
- Received Manager of the Year 2007 Award for Lloyd Center Nordstrom
- Received Department of the Month award for 4 consecutive months
- Highest-selling manager for over 1 year
- Created business plans to execute sales and events
- Worked closely with the clothing buyers to purchase merchandise for the department
- Created and coordinated schedules for 8 employees
- Developed strong relationships with Store Manager, Regional Manager, Buyers and Visual Department
Assistant Manager - The Brass Plum (BP)
Nordstrom - Portland, OR
Portland, OR
10.2006 - 08.2007
- Achieved top sales in the department
- Worked closely with the department manager to organize and merchandise the floor
- Created and executed business plans to help increase sales
- Frequently served as the store “Manager in Charge” and worked to solve customer issues
Customer Sales Associate - The Brass Plum (BP)
Nordstrom - Portland, OR
Portland, OR
06.2004 - 10.2006
- Received the Nordstrom “All Star” award for outstanding customer service
- Consistently ranked in the top 3 for stores sales
- Provided “personal shopper” service for many customers
Education
Oregon State University
01.2006
Tigard High School
01.2003
Skills
- Detail orientation
- Task Prioritization
- Self Motivation
- Strong leadership skills
- Customer follow-up
- Insurance procedures
- Work order processing
- Excellent work ethic
References
Mary Difillipio - 609.602.9656
Erik Nygaard - 541.848.0191
Carrie Dunne - 541.550.8427
Affiliations
- Watching my son succeed in all the sports and activities he participates in.
- Hot yoga and long walk.
- Spending as much time with my family camping.
Timeline
Body Shop Specialist
LITHIA BODY AND PAINT SHOP
01.2022 - Current
Co Sales Manager/ Retail Operations Manager
ULTA BEAUTY
02.2018 - 01.2022
Assistant Store Manager
TJ MAXX
04.2016 - 02.2018
Assistant Store Manager
Francesca’s Boutique- Bend, OR
03.2013 - 03.2014
Department Manager - The Rail
Nordstrom - Portland, OR
08.2007 - 02.2010
Assistant Manager - The Brass Plum (BP)
Nordstrom - Portland, OR
10.2006 - 08.2007
Customer Sales Associate - The Brass Plum (BP)
Nordstrom - Portland, OR
06.2004 - 10.2006
Oregon State University
Tigard High School
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