Stacie Waters
Groesbeck,Texas
Summary
To find a challenging new position where my experience with complex social service skills with assessing individual and family needs, child abuse and neglect, child safety related issues, family preservation and foster care experience. I also have knowledge of ongoing care, treatment, discharge planning and advocacy for those who have intellectual disabilities. In addition, my accomplishments with supervisory case management skills will contribute to the success of your organization.
Overview
17
17
years of professional experience
Work History
Conservatorship Specialist Supervisor II
Department of Family and Protective Services
12.2015 - 04.2024
- My role as a Conservatorship supervisor is a fast-paced, high-energy position requiring daily assessment and decision-making of child safety issues, and permanency
- One must possess the initiative to independently organize and manage numerous tasks associated with the position
- I supervised between ten to twelve caseworkers and addition to two support staff workers
- Conservatorship supervisors interact routinely with Texas Department of Family and Protective Services staff, parents, children, youth, caregivers, contract providers, civil and criminal court personnel along with community representatives, and other partner agencies
- As a CVS supervisor I managed and developed staff to ensure that services to children, youth and families are set up timely, that services are directed towards child safety, permanency, and well-being
- I ensured that each child, youth and parent have a current plan of service, and that children visit with family members per agency policy
- I planned and managed unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues
- Approving leave, and holding unit meetings
- I was able to select, manage, and develop staff through field visits with staff, review of performance data, conferences, training, and performance appraisal
- I interpreted program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public
- I was able to evaluate unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements
- I developed and maintained effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources
- I made casework decisions regarding the removal and placement of children and worked with county and district attorneys on legal measures to initiate Child Protective Services cases
- I performed other duties as assigned and required to maintain unit operations
- I promoted, monitored, and ensured that respect is demonstrated for cultural diversity
- I was able to attend work regularly in accordance with the agency leave policy
- I have knowledge and experience of child development and family dynamics
- I have skills in effective verbal and written communication, establishing and maintaining effective working relationships, and in problem solving techniques
- I have the ability to operate a personal computer, to travel and attend child and family visits as well as other work-related appointments and meetings after 5pm
- I also have the ability to be on call on a rotating basis and work irregular hours and work in an emotion-filled environment.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Developed and implemented strategies to reduce and prevent family conflict.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Developed and implemented programs to support children's mental health and well-being.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
Social Worker Supervisor
Department of Aging and Disability
07.2015 - 12.2015
- I worked at Mexia State Supported Living Center as a supervisor of all of the social workers in the facility
- We worked across the campus on social history assessments and individualized treatment plans
- I performed and documented highly complex social services work including serving as a liaison between the individual, legally authorized representative and others to assure ongoing care, treatment and support through the use of person-centered practices
- I gathered information to assess the individual's support systems and service needs, including participation in interdisciplinary team meetings, as needed
- This position completes an initial social history, as well as maintaining appropriate updates
- I also supported the assessment of the individual's rights and capacity to make decisions and provided individual and group training to promote the exercise of rights
- I designed and provided individual and group training to promote the exercise of rights and developed training curriculum and materials
- I assisted with the coordination of admissions, transfers, transitions and discharges, as needed
- I had knowledge of individuals with intellectual and developmental disabilities, human growth and development, behavioral and mental health, developmental and emotional components of physical illness, social work standards for case management; facility and community resources, and the principles, methods and theories used to practice as a social worker
- I possessed the ability to communicate effectively in writing and verbally in both individual and group settings
- I had limited financial responsibilities but was accountable for assigned property.
- Updated client documentation for accurate, compliant and current records.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Coordinated external healthcare professionals to uphold high-quality, person-centred care.
- Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
- Reduced recidivism rates among at-risk youth by providing targeted interventions focused on skill-building, pro-social activities, and positive role modeling.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Documented client progress and activities in accordance with agency policies and procedures.
- Collaborated with other professionals to plan and coordinate care for clients.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Developed and maintained strong relationships with community resources for successful referrals.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Administered assessments to identify clients' needs and establish treatment plans.
- Participated in professional development and training opportunities to enhance clinical skills.
- Educated clients and families on mental health, wellness and recovery topics.
- Monitored clients' progress to adjust treatment plans accordingly.
- Developed and implemented individualized treatment plans for clients.
- Utilized evidence-based practices to provide effective interventions for clients.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Boosted team performance by developing customer service training materials and conducting service training.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
Family Based Safety Specialist Supervisor II
Texas Department of Family and Protective Services
01.2007 - 06.2015
- I started as a Family Based Service Worker and then was promoted to Supervisor II in Dallas County in 2011
- I have over thirteen years of experience psychosocial assessments, obtaining and reviewing family and social histories of the patient, and assessing their overall functioning
- I have the unique ability to maintain open communication and have experience in participating in interdisciplinary team meetings
- I also have vast knowledge in discharge planning, conducting crisis counseling, and referring patients to community resources and education
- As a supervisor of over eight caseworkers and two support staff members, I oversee all direct daily contacts, the budget for my entire unit, and staff several cases on a continuum
- I also select, manage, and develop staff through review of performance data, conferences, training, and performance appraisal
- I have experience with modeling social work principles and code of ethics
- I am able to interpret program policy and procedure for unit staff, other agency staff, and the general public
- I ensure that documentation is entered in a timely manner and is accurate as well as appropriate
- I have the ability to evaluate unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements
- I also ensure that staff are up to date on their mandated training requirements
- I have the ability to effectively within a multidisciplinary team environment due to the complex patient population that I serve
- I have vast experience in crisis intervention and training and implementing policies within the agency.
- Increased employee awareness of safety protocols by creating engaging educational materials and presentations.
- Provided timely guidance and support for employees involved in accidents or near misses, facilitating speedy recovery and return-to-work efforts when appropriate.
- Managed relationships with external vendors supplying PPE or other safety-related products or services, negotiating contracts for maximum cost efficiency without sacrificing quality standards.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Developed and executed safety awareness campaigns, promoting a proactive approach to risk identification and mitigation among employees at all levels of the organization.
- Collaborated with management to develop and enforce safety policies and procedures, resulting in a safer work environment.
- Wrote reports outlining safety issues and potential correction options.
- Created a culture of accountability within the organization by enforcing strict adherence to safety guidelines and fostering open communication among employees regarding concerns or incidents.
- Organized regular meetings with cross-functional teams to discuss ongoing safety initiatives, challenges, and opportunities for improvement.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Developed emergency response plans, coordinating with local authorities for seamless execution during crisis situations.
- Maintained detailed records of company-wide safety performance to ensure compliance with regulations and standards.
- Regularly reviewed industry trends and best practices, incorporating new strategies into existing safety programs as needed.
- Monitored relevant legislation changes related to occupational health and safety requirements; updated company policies accordingly to maintain compliance.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Investigated incidents, determining root causes and implementing corrective actions.
Education
Master of Social Work - Social Work
University of Texas At Arlington
Arlington Texas05.2009
Bachelor of Social Work - Social Work
Midwestern State University
Wichita Falls Texas05.2005
Associate in Psychology - Psychology
Navarro College
Corsicana Texas05.2003
Skills
- I have excellent written and communication skills
- I possess the ability to be a team player in addition to working independently
- I have leadership skills and I am detailed oriented
- I have a very strong work ethic and problem solving skills as well
- Mental health awareness
- Substance Abuse Knowledge
- Professional boundaries
- Family assessment
- Supervisory skills
- Policy understanding
- Multicultural Competence
- Self-care strategies
- De-Escalation Techniques
- Confidentiality Practices
- Courtroom Testimony
- Legal Compliance
- Abuse Identification
- Child Interviewing
- Interviewing Parents
- Teamwork and Cooperation
- Neglect and abandonment reporting
- Writing and verbal communication
- Case Documentation
- Active Learning
- Community Resources
- Client engagement and assistance
- Information Gathering
- Crisis situations
- Safety Planning
- Child Development
- Behavioral analysis
- Conducting interviews
- Multidisciplinary Collaboration
- Abuse and Neglect Investigation
- Law enforcement interaction
- Client documentation
- Client Advocacy
- Family Support
- Family services
- Client Needs Assessment
- File Management
- Trauma Informed Care Framework
- Service planning
- Psychosocial assessment
- Community Referrals
- Case Management
- High-Risk Populations Identification
- Individual and family counseling
- Home visits
- Disadvantaged youth programs
- Structured Decision Making (SDM) tools knowledge
- Family planning counselor
Affiliations
- Past member of the National Associations of Social Workers
- Past member of the Phi Alpha Honor Society
- Past member of Social Workers Acting Together
Community Services
- Volunteer at Texas Workforce Center
- Volunteer worker for Straight Street Center
- Walk for a charity event in hopes to raise money for Alzheimer’s research.
- Walk for a charity event in hopes of raising money for Cancer research.
Timeline
Conservatorship Specialist Supervisor II
Department of Family and Protective Services
12.2015 - 04.2024
Social Worker Supervisor
Department of Aging and Disability
07.2015 - 12.2015
Family Based Safety Specialist Supervisor II
Texas Department of Family and Protective Services
01.2007 - 06.2015
Master of Social Work - Social Work
University of Texas At Arlington
Bachelor of Social Work - Social Work
Midwestern State University
Associate in Psychology - Psychology
Navarro College
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