MICHAEL BURNEY
Buckeye,United States
Summary
Professional consultant with strong background in moving industry. Skilled in client communication, logistics planning, and problem-solving. Reliable team player, adaptable to changing needs, and focused on achieving results. Known for high standards and effective collaboration.
Overview
30
30
years of professional experience
Work History
Moving Consultant
Dircks Moving & Logistics
11.2017 - Current
- Household goods moving consultant for United Van Lines and Mayflower Transit with 20 consecutive years divided between two different family owned franchises.
- Knowledge of working with Unigroup Inc and their practices.
- West side Phoenix territory in home and virtual sales including areas of Buckeye, Goodyear, Peoria, Glendale, Sun City and Phoenix.
- Specialize in local, long distance, and international household goods relocations.
- Knowledge of packing services, storage options, auto transportation and third-party services.
- Masters Club awarded 12 times including Salesman of the Year 2024.
- Resolve any issues or concerns raised by clients promptly, maintaining a professional demeanor at all times while working towards satisfactory resolutions.
- Provide comprehensive estimates for clients by accurately assessing their needs and requirements, ensuring a high level of trust and confidence in our services.
Moving Consultant
Puliz Moving & Storage
08.2004 - 10.2017
- Negotiated household goods, and commercial relocation services.
- Conducted thorough assessments of clients'' possessions, determining the most effective packing methods for safe transport during moves.
- Prospected and conducted face-to-face sales calls with business executives, and directors throughout assigned territory.
- Built and maintained relationships with customers to promote repeat business.
- Agent for United Van Lines specializing in residential and commercial moving sales.
- Awarded 'Masters Club' 7 years for outstanding sales volume.
Operations Supervisor
GI Trucking Company
02.2002 - 09.2003
- Managed daily outbound freight facility, and delegated assignments to dock and driver personnel.
- Coordinated daily outbound freight projections with La Mirada regional planner.
- Problem solved all inbound and outbound freight procedures in order to expedite productivity.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Owner/Operator
Eco Lawn Services
04.1998 - 05.2002
- Provided outstanding customer service and sales driven prospecting skills.
- Prepared and administered preventative maintenance work orders.
- Developed entrepreneurial skills to facilitate a successful landscaping, and lawn maintenance business.
Tradeshow Lead man
GES – Exposition Services
10.1994 - 08.1997
- Communicated operational issues and changes to supervisor on regular basis.
- Assisted with the supervision of set up and dismantling trade show events.
- Provided customer services to exhibitors and show management.
- Developed problem solving skills in various situations and fixed the problem.
- Managed large crews to assist with trade show operational procedures.
- Maintained inbound and outbound exhibitor freight.
- Developed the importance of a time line.
Education
Bachelor of Arts - English Literature
University of Nevada
RenoSkills
- Reliability and punctuality
- Route planning
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Organizational skills
- Professionalism
Timeline
Moving Consultant
Dircks Moving & Logistics
11.2017 - Current
Moving Consultant
Puliz Moving & Storage
08.2004 - 10.2017
Operations Supervisor
GI Trucking Company
02.2002 - 09.2003
Owner/Operator
Eco Lawn Services
04.1998 - 05.2002
Tradeshow Lead man
GES – Exposition Services
10.1994 - 08.1997
Bachelor of Arts - English Literature
University of Nevada
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