Detail-oriented Medical Assistant experienced in managing multiple tasks and delivering exceptional patient care. Enhanced patient experiences by utilizing strong organizational skills and thorough knowledge of medical terminology and clinical protocols. Committed to supporting healthcare teams and maintaining efficient office operations in fast-paced environments.
Work History
Medical Assistant
7 Years 6 Months
Baptist Health Medical Group | 03.2019 - Current
Administered patient care, including vital signs monitoring and health history documentation.
Assisted in clinical procedures, ensuring adherence to safety protocols and best practices.
Educated patients on treatment plans, medications, and preventive care measures.
Coordinated appointment scheduling and maintained efficient patient flow within the office.
Collaborated with healthcare providers to streamline communication and enhance patient services.
Trained new staff on operational procedures and office safety.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Certified Clinical Medical Assistant
6 Months
Kentucky One Health Diabetes and Endocrinology Associates | 11.2017 - 05.2018
Interviewed patients to obtain medical information, weight and height measurements and vital signs.
Facilitated communication between patients and physicians, enhancing patient understanding of treatment plans.
Documented patient information obtained from interviews.
Accurately recorded and reported test results according to established procedures.
Liaised between patients and physicians to ensure patient comprehension of treatment plans.
Collaborated with physicians to maintain client satisfaction and uphold compliance with healthcare standards.
Handled general office duties, including answering multiple phone lines, completing insurance forms, and mailing monthly invoices to patients.
Delivered educational sessions to patients about their health conditions and treatment options.
Maintained adherence to HIPAA guidelines in all patient interactions and documentation.
CCMA
3 Years 9 Months
University of Louisville Physicians Cardiovascular and Thoracic Surgeons | 08.2012 - 05.2016
Documented all medical history for patients
Documented all vital signs, which included weight, height, blood pressure, pulse, and temperature.
Maintained a steady flow of patients for each doctor I worked with Scheduled office appointments, outpatient patient procedures, and surgeries for patients
Took care of referrals and got insurance approvals for patient procedures and surgeries
Collaborated effectively with co-workers and physicians to enhance team performance.
Ordered supplies for the clinical side of the office
Adjusted well to any changes within the
Patient Care Assistant and Monitor Tech
2 Years 6 Months
Baptist Hospital East | 08.2007 - 02.2010
Facilitated effective communication between hospital departments to enhance patient care coordination.
Assisted patients with daily activities, such as: bathing, feeding, taking walks around the department, and preparing for discharge
Worked with patients and families to develop future plans and discuss care actions.
Enhanced preventative care utilization, contributing to reduced hospital burden and fewer readmissions.
Ensured patient confidentiality by adhering to privacy protocols and compliance standards at all times.
Completed documentation of care, hospital actions and patient activities.
Collaborated with patients and families to create future care plans and discuss treatment options.
Upheld confidentiality requirements and regulatory compliance guidelines in all areas.
Maintained confidentiality and compliance standards at all times.
Medical Assistant
5 Years 5 Months
University Medical Associates | 03.2002 - 08.2007
Completed clinical procedures and gathered patient data for interpretation by a physician.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Explained procedures to patients, alleviating anxieties and fostering cooperation during care.
Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
Conducted pulse oximetry measurements to assess oxygen levels in patients.
Measured patient spirometry.
Monitored test accuracy using quality controls.
Electronically input test orders requested by clients.
Created a comforting and soothing environment to enhance patient experience and promote trust.
Took direction from physicians, RN and LPNs.
Gathered supplies needed for cardiac imaging procedures.
Assisted physicians in follow-through of care.
Guided patients to their designated examination rooms to prepare for appointments.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Welcomed patients and inquired as to their well-being since their last treatment.
Ensured cleanliness and safety in patient areas to promote a healthy environment.
Maintained a clean, healthy and safe environment.
Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Maintained accurate records of patient care, condition, progress, and concerns to support effective treatment decisions.
Performed procedures and used equipment delegated by a licensed professional, including blood draws and EKGs.
Medical Assistant and Lab Supervisor
7 Years 1 Month
SPRINGS PEDIATRICS | 02.1995 - 03.2002
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Maintained accurate patient care records, documenting conditions, progress, and concerns to support continuity of care.
Maintained a safe and clean environment up to infection control standards.
Supported diagnostic procedures and assisted with technical nursing treatments, ensuring accurate entry of patient information in records and charts.
Performed procedures and used equipment delegated by a licensed professional, including blood draws and EKGs.
Managed inventory and ordered necessary supplies to ensure smooth office operations.
Conducted quality control tests on samples to ensure accuracy and reliability.
Administered immunizations and allergy shots to patients according to established protocols.
Performed comprehensive school and sport physicals to assess student health and fitness.
Triaged patient calls and helped decide their treatment along with a physician
Led training sessions for new clinical team members to ensure they understood protocols.
Collaborated effectively with coworkers, physicians, and office manager to enhance workflow.
Contributed positively as a team member to achieve common goals and objectives. and
Education
Associate of Science - Clinical Medical Assistant
Spencerian College | Louisville, KY | 01.1994
Skills
Diverse work experience
Clinical documentation
Patient schedulingg
Patient assessments
Specimen collection and processing
Immunization administration
HIPAA compliance
Patient scheduling
Medical terminology knowledge
CPR
Diagnostic procedures
Specimen collection and processing
Complex Problem-solving
Maintaining confidentiality
Adaptable
Patient-focused care
Reliable team player
Diagnostic procedures
Section name
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Personal Information
Title: Clinical Medical Assistant
Work Permit: Authorized to work in the US for any employer
Timeline
Medical Assistant
Baptist Health Medical Group
03.2019 - CurrentRead More
Certified Clinical Medical Assistant
Kentucky One Health Diabetes and Endocrinology Associates
11.2017 - 05.2018Read More
CCMA
University of Louisville Physicians Cardiovascular and Thoracic Surgeons
08.2012 - 05.2016Read More
Patient Care Assistant and Monitor Tech
Baptist Hospital East
08.2007 - 02.2010Read More
Medical Assistant
University Medical Associates
03.2002 - 08.2007Read More
Medical Assistant and Lab Supervisor
SPRINGS PEDIATRICS
02.1995 - 03.2002Read More
Spencerian College
Associate of Science from Clinical Medical Assistant