Summary
Overview
Work History
Education
Skills
Volunteer in the community..
Work Experience
References
Timeline
Generic

Stacie Knight

Rochester,NH

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

15
15
years of professional experience

Work History

Associate Relations Manager

Hannaford
Rochester, NH
09.2021 - Current
  • Post open positions and actively recruit to fill them with the right people.
  • Assist with hiring decisions in conjunction with management for all key and salaried roles. I am also in charge of posting /initial interviews for all management trainee positions for our 15 District 6 stores.
  • Partner with Store Manager in managing the Talent Growth Management Process for the development of key leadership withing the store; help identify gas, assess talent and create Career Development Plans. Support District Talent Growth Management process.
  • Understand and utilize company pay scales.
  • Be the gatekeeper of all training programs in store. Ensure support and appropriate, timely training is being delivered to newly hired associates. Work with store manager to hold department leaders accountable to ensuring proper training is complete prior to associates being expected to perform their full responsibilities.
  • Coach management as needed.
  • Conduct New Supervisor and Pharmacist orientations in partnership with Store Manager.
  • Partner with the Store Manager on Associate Engagement survey issues.
  • Field AR concerns and help with resolutions.
  • Review written counseling sessions and terminations for fairness and consistency.
  • Assess department climate and seek associate feedback.
  • Responsible to ensure that payroll functions are completed accurately and on time.
  • Partner with the store leadership to help support all changes impacting associates.
  • Support disability and worker's compensation open cases.
  • Support LOA's.
  • Support Benefits enrollment.

Assistant Store Manager

Hannaford
Rochester, NH
03.2009 - 09.2021
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Delegated work to staff, setting priorities and goals.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.

Education

Bachelor of Science - Communication Disorders

University of New Hampshire
Durham, NH
12-1994

Skills

  • Staff Development
  • Policy Implementation
  • Performance Management
  • Verbal and Written Communication

Volunteer in the community..

  • Helped prepare and serve meals for a local church/food pantry.
  • Helped with Buddy Ball Games at Roger Allen.

Work Experience

  • I have worked for Hannaford for 35 years. I am willing discuss all roles during an interview.

References

References available upon request.

Timeline

Associate Relations Manager

Hannaford
09.2021 - Current

Assistant Store Manager

Hannaford
03.2009 - 09.2021

Bachelor of Science - Communication Disorders

University of New Hampshire

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Stacie Knight