Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Stacie Lambert

Carlsbad

Summary

Dynamic manager with a proven track record at Rugged Trade, excelling in project coordination and effective team leadership. Successfully enhanced employee performance through strategic mentoring and cross-training, while fostering strong customer relationships.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I did work in receiving for a year Rugged Trade and I also was their visual merchandiser before gettting moved up to manager . These skills are what helps me exceed company goals ,

Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager

Rugged Trade
08.2022 - Current
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Team Member

Tractor Supply
10.2020 - 05.2022
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Assisted customers in selecting merchandise best suited to needs.
  • Assisted with inventory counts and stocking of merchandise.

CEO\ Therapist

ROCKIN TK2 RIDIN Program
03.2011 - 12.2019
  • Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
  • Conducted clinical assessment and evaluation to determine patient needs.
  • Recorded patient prognosis, treatment, and responses into reports and patient charts.
  • Adapted therapy sessions and exercises according to patient progress and limitations.
  • Monitored patient progress and adjusted treatment plans accordingly.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Education

Associate of Science - Ranch Management

New Mexico Junior College
Hobbs, NM
05-1994

High School Diploma -

Tatum Municipal Schools
Tatum, NM
05-1992

Skills

  • Project coordination
  • New employee orientation
  • Effective task delegation
  • Recruiting and interviewing
  • Cross-departmental team leadership
  • Strategic business planning
  • Salesforce management
  • Inventory management
  • Customer service
  • Staff development
  • Effective team leadership
  • In-store event display management
  • Merchandising plan development
  • Overstock management
  • Display building
  • Retail sales campaigns
  • Hand sketching
  • Customer experience
  • Brand presentations
  • Color theory
  • Planogram resets
  • Visual merchandising

Certification

Visual Merchandising Manager

Interests

Grew up on a ranch in Texas so I have always had an interest in horses and ranching and it grew to be my passion when I opened my own therapeutic riding program

Timeline

Manager

Rugged Trade
08.2022 - Current

Team Member

Tractor Supply
10.2020 - 05.2022

CEO\ Therapist

ROCKIN TK2 RIDIN Program
03.2011 - 12.2019

Associate of Science - Ranch Management

New Mexico Junior College

High School Diploma -

Tatum Municipal Schools

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Stacie Lambert