Open To Work
Stacie Lowman
Niceville,FL
Summary
Operations professional with strong expertise in client facing support and enhancing operational efficiencies. Proven ability to support teams and adapt to changing needs, ensuring smooth and effective operations. Skilled in data analysis, process improvement, and problem-solving. Known for reliability, teamwork, and results-driven approach.
Overview
10
10
years of professional experience
Work History
Operations Support Analyst
Origence
Irvine, CA
01.2025 - Current
- Provide technical and operational support to financial institutions using the Origence arc suite.
- Specialize in loan and Membership system configuration, troubleshooting, and client training.
- Partner with cross-functional teams to enhance client experience and improve lending and Membership processes.
- Apply deep knowledge of consumer lending and underwriting operations to support lenders.
- Analyzed operational workflows to identify areas for process improvement and efficiency gains.
- Provided training and support to staff on software applications and operational tools.
Indirect Operations Manager
Origence
Irvine, CA
08.2022 - Current
- Delivered operational and technical support for lenders while managing system launches and initiatives.
- Led arc OS implementations for new clients, including end -to-end training, and served as the primary point of contact for ongoing operational support
- Supported lenders by aligning product strategy with business goals.
- Streamlined operational processes to enhance efficiency and reduce operational delay's
- Implemented new software tools for enhanced tracking of operational activities and reporting.
Mortgage Underwriter
Nations Direct Mortgage
Santa Ana, CA
01.2021 - 01.2022
- Underwrote conventional mortgage loans, ensuring compliance with agency and investor guidelines.
- Reviewed borrower financials, employment, assets, and credit to determine loan eligibility.
- Communicated underwriting decisions and conditions to processors and loan officers.
- Evaluated creditworthiness of mortgage applications to ensure compliance with underwriting guidelines
- Analyzed financial statements and credit reports for risk assessment and decision-making
Mortgage Underwriter
Stearns Lending
Lewisville, TX
01.2020 - 01.2021
- Underwrote mortgage applications, reviewed loan conditions, and calculated qualifying income.
- Recommended loan structures to mitigate credit and compliance risk.
- Served as SME on mortgage lending guidelines.
- Reviewed appraisal reports to determine property value and mitigate risk exposure
- Approved or denied loans based on established criteria and underwriting guidelines.
Senior Loan Underwriter
SCE Federal Credit Union
Irwindale, CA
01.2019 - 01.2020
- Ensured adherence to compliance standards while maintaining accurate loan documentation.
- Counseled borrowers on loan options and presented restructuring opportunities.
- Evaluated loan applications to assess creditworthiness and risk factors.
- Analyzed financial statements and credit reports to ensure compliance with lending policies.
Consumer Loan Underwriter
BECU
Tukwila, WA
03.2017 - 07.2017
- Evaluated loan applications for compliance with underwriting guidelines and risk assessment criteria.
- Analyzed credit reports and financial statements to determine borrower eligibility and creditworthiness.
- Collaborated with loan officers to clarify documentation requirements and resolve application discrepancies.
- Reviewed and assessed applicant income sources to ensure accurate representation of financial stability.
Consumer Loan Underwriter
America's Credit Union
DuPont, WA
01.2016 - 03.2017
- Contributed to ongoing improvements in underwriting procedures by participating in team meetings and providing insightful suggestions for process enhancements.
- Implemented quality control measures to reduce errors in underwriting decisions and improve accuracy rates.
- Improved loan approval efficiency by streamlining underwriting processes and implementing automated tools.
- Supported loan officers and processors to help with timely completion of loan application.
Education
High School Diploma -
W.F. West High School
Chehalis, WA05-2004
Skills
- Analysis and research
- System administration
- Operational efficiency
- Workflow streamlining
- Reporting and documentation
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking
- Team collaboration
- Adaptability and flexibility
- Relationship building
- Analytical thinking
- Risk assessment
- Operations management
Timeline
Operations Support Analyst
Origence
01.2025 - Current
Indirect Operations Manager
Origence
08.2022 - Current
Mortgage Underwriter
Nations Direct Mortgage
01.2021 - 01.2022
Mortgage Underwriter
Stearns Lending
01.2020 - 01.2021
Senior Loan Underwriter
SCE Federal Credit Union
01.2019 - 01.2020
Consumer Loan Underwriter
BECU
03.2017 - 07.2017
Consumer Loan Underwriter
America's Credit Union
01.2016 - 03.2017
High School Diploma -
W.F. West High School