Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Stacie Madrid

Bangor,Maine

Summary

Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 26 years' experience in Banking. Knowledge in Consumer and Mortgage Lending.

Overview

26
26
years of professional experience
1
1
Certification

Work History

AVP, Branch Relationship Manager

Bar Harbor Bank & Trust
06.1997 - Current
  • Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
  • Collaborated with VPs in order to grow business partners through prospecting, and follow-up activities.
  • Identified and resolved issues between employees, promoting better collaboration and mutual respect.
  • Established performance goals for department and provided methods for reaching milestones.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Maintained knowledge on banking products and distribution to provide optimal service support.

Education

Associates Degree - Medical Assisting/Business Management

Beal College
Bangor, Maine
06.2000

Skills

  • Product Knowledge
  • Customer Support
  • Verbal and Written Communication
  • Personnel Management
  • Team Leadership
  • Cash Handling
  • Customer Relationship Management
  • Attention to Detail
  • Team Recruiting and Onboarding
  • Performance Goals

Certification

Notary Public

Timeline

AVP, Branch Relationship Manager

Bar Harbor Bank & Trust
06.1997 - Current

Associates Degree - Medical Assisting/Business Management

Beal College

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Stacie Madrid