Stacie Mazell

• Led full-cycle recruitment, improving retention and reducing time-to-hire.

• Acted as the main point of contact for employee concerns, resolving issues and promoting a positive work environment.

• Ensured compliance with labor laws and conducted regular audits of employee records.

• Managed performance reviews and guided managers on employee development.

• Developed and coordinated training programs to enhance employee skills.

• Administered compensation, benefits, and payroll processes.

• Created and updated HR policies to align with company goals and legal requirements.

• Collaborated on safety initiatives to maintain a safe working environment.

· Collaborated with departments to plan and manage staffing needs.

· Updated job descriptions and standardized job requirements across all positions.

· Managed and promoted the company’s careers page and social media presence.

· Represented the company at career events and partnered with universities for intern recruitment.

· Developed and managed a structured internship program, building relationships with colleges and universities.

· Streamlined and standardized the hiring process with clear roles and responsibilities.

· Created and implemented an effective onboarding program to engage and retain new hires.

· Utilized HRIS to track candidates and support hiring managers throughout the recruitment process.

· Developed surveys to assess and improve candidate, new hire, and hiring manager satisfaction.

· Managed the exit process, conducting exit interviews and providing actionable feedback.

· Promoted positive employee relations through effective communication and timely resolution of concerns.

· Regularly met with supervisors to address HR-related issues and provide support.

· Assisted with employee benefits enrollment and open enrollment activities.

· Managed payroll and ensured timely processing of new hire documentation.

· Worked with the VP of HR to develop front-line supervisor training and employee recognition programs.

· Consulted with HR Director and legal counsel on sensitive employee matters.

· Contributed to company-wide HR projects and ensured compliance with HR policies and procedures.

· Ensured accurate and timely payroll entries and updates in the HRIS database.

· Maintained employee records in compliance with legal and company requirements.

· Participated in HR committees to address employee challenges as needed.

· Administered employment verifications and supported the HR team with other processes.

·Manage assigned territory in an organized and systematic fashion.

·Develop business through a combination of methods that may include all or in part: research, lead generation, prospecting, networking and in-person appointments with new, reactivated, and existing customers.

·Generate leads through prospecting and cold calling, both in-person and via telephone.

·Service and develop additional business opportunities within current customer base.

·Recruit, hire, train, supervise, and develop branch staff in an effort to create strong team members that contribute to the success and growth of the branch.

·Lead a team of recruiters who will recruit, interview and match candidates with our clients' temporary assignments, temp-to-hire and direct hire opportunities.

·Direct the staffing sales efforts of the Business Development team, as well as directly managing existing branch accounts and heavily developing new business opportunities.

·Ensure client retention by conducting business reviews, customer surveys, appreciation events and relationship development.

·Maintain responsibility for the branch's Profit & Loss (P&L) and budget.

·Handle general Human Resources functions.

·Management experience in staffing and recruiting, ideally within light industrial and logistics lines is a plus.

·Demonstrated success leading staffing sales & recruiting teams to achieve and exceed revenue and profit expectations.

·Strong communication, organizational and time-management skills.

·Responds to calls or contacts customers regarding the status of shipments, billing questions, Cash on Delivery (CODs), driver collects, tracing, problems, or rating information.

·Research and answers requests for information from internal customers or other service centers.

·Calls and schedules delivery appointments

·Assists drivers with pick-up or delivery problems

·Assists with generating manifests and closing loads. Enters closed, dispatched, and arrived loads into the computer

·Provides clerical support to the service center Account Managers and Account Executives

·Makes follow-up calls to customers as requested. Maintains the sales appointment schedule and maintains a list of sales leads

·Assists with Service Center training efforts by scheduling classes or ordering supplies

· Managed recruiting program, placing 10+ employees weekly.

· Filled job orders quickly with qualified candidates.

· Screened, tested, interviewed, and onboarded temporary employees.

· Managed temporary workers and ensured drug screening compliance.

· Processed weekly payroll and handled related paperwork.

· Filed workers’ compensation claims and processed injury reports.

· Developed new recruiting methods to meet staffing needs.

· Improved employee retention and relations through programs like events and newsletters.

· Provided ongoing support and performance management for temporary employees.

· Assisted in developing new staffing ideas and solutions for clients.

· Built relationships with key clients, ensuring satisfaction and addressing any issues.

· Supported sales efforts and helped maintain customer records to drive business growth.

· Completed training in multiple facets of assembly and production areas

· Participated in the development and implementation of new training programs

· Introduced new processes and sequences for manufacturing areas to increase efficiency

· Supervised 23 trainees and maintained training progressions and certification