Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacie Mckittrick

Denver,PA

Summary

I'm a proud 52 year old mother of 5 grown children. I'm excited to be rejoining the workforce after raising 5 beautiful children. The journey to finding employment has been much more difficult than when I was younger. If given the opportunity, I will be a great asset to any employer willing to hire me.

Overview

35
35
years of professional experience

Work History

Food Court Manager

Drexel Line Foods
01.1999 - 11.2021
  • Streamlined operations for increased efficiency by regularly monitoring staff performance and providing constructive feedback.
  • Scheduled staff shifts efficiently, minimizing labor costs without compromising on service quality or employee satisfaction.
  • Maintained compliance with health and safety regulations through regular inspections and employee training sessions on safe food handling practices.
  • Established a positive work environment, fostering teamwork among employees to ensure seamless service delivery.
  • Managed inventory levels effectively to minimize waste while maintaining adequate stock levels for uninterrupted service delivery.
  • Enhanced overall customer experience by addressing complaints in a timely manner, providing personalized solutions to resolve issues and ensure repeat patronage.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maximized quality assurance by completing frequent line checks.

Cook

Thunderbird Pizza
05.1987 - 12.1998
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced environment.

Education

High School Diploma -

Haverford Senior High School
Havertown, PA
05.1989

Skills

  • Sanitation Standards
  • Food Safety Compliance
  • Passion for customer satisfaction
  • Customer Engagement
  • Employee Retention
  • Waste Reduction
  • Organization and prioritization
  • Team Management
  • Adaptable
  • Food Service Background
  • Point of Sale (POS) system operation
  • Customer loyalty
  • Supervisory skills
  • Staff Management
  • Customer-Oriented
  • Food plating and presentation
  • Complaint resolution
  • Pre-shift walk-through
  • Performance Improvement
  • Shift Management
  • Customer Service
  • Reliable and Responsible
  • Safe Food Handling
  • Team Leadership
  • Employee Supervision
  • Delegating Assignments and Tasks
  • Monitoring Food Preparation
  • Staff Scheduling

Timeline

Food Court Manager

Drexel Line Foods
01.1999 - 11.2021

Cook

Thunderbird Pizza
05.1987 - 12.1998

High School Diploma -

Haverford Senior High School

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Stacie Mckittrick