To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
RETIRED
Federal Bureau Of Prisons
01.1998 - 07.2022
Case Manager
Federal Bureau Of Prisons
01.2013 - 07.2022
Coordinated with community stakeholders for successful implementation of social and community service initiatives.
Partnered with local organizations to expand access to social and community services.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Evaluated treatment plans against individual goals and healthcare standards.
Utilized trauma-informed approach to promote healing and empowerment for clients.
Provided leadership, guidance and support to staff members.
Researched best practices and developed strategies to improve program outcomes.
Monitored program performance and outcomes for successful delivery of services.
Liaised with social worker to expedite financial assistance not covered by insurance.
Collaborated with an interdisciplinary team to determine timely delivery of services.
Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
Implemented strategies to increase public awareness of social and community service programs.
Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Monitored clients' progress and tracked client services to provide crisis interventions.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Facilitated individual and group sessions to promote positive behavior change for clients.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Developed and implemented comprehensive case management plans to address client needs and goals.
Correctional Systems Officer
Federal Bureau Of Prisons
10.2007 - 01.2013
Built solid relationships with staff and residents to keep institution safe and secure.
Responded to inquiries from inmates and other members of public.
Coordinated with other law enforcement personnel to exchange information.
Prepared reports to document incidents and violations.
Provided assistance and guidance to inmates regarding daily activities.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Enforced rules and regulations to maintain order among inmates.
Assisted in intake and release of inmates.
Interviewed inmates to obtain information and assess needs.
Completed intake paperwork, fingerprints, and searches.
Made rounds at specified intervals and conducted head counts and roll calls.
Responded to emergency situations and de-escalated hostile confrontations.
Conducted routine and emergency head counts.
Identified needed updates to correctional plans and assigned inmates to appropriate housing.
Assisted in development of procedures and policies to maintain peace and order in facility.
Established positive working relationships and maintained boundaries with resident offenders.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Booked new inmates into facility and processed inmates for release.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.