Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacie Neely

Tallahassee,FL

Summary

Dynamic and results-driven professional with a proven track record at Parisian, excelling in client support and effective communication. Skilled in guest experience management, I consistently enhanced customer satisfaction and loyalty through tailored service and strategic problem-solving. Adept at cash transactions and maintaining meticulous attention to detail, I thrive in fast-paced environments.

Knowledgeable [Desired Position] with solid background in providing exceptional customer service and managing front desk operations. Known for efficiently handling guest inquiries and ensuring smooth check-in and check-out process. Demonstrated ability in problem-solving and maintaining welcoming environment for all guests.

Overview

29
29
years of professional experience

Work History

Front Desk/Guest Service Representative

Soleil 7
11.2023 - Current
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Streamlined front desk operations for improved efficiency and reduced wait times.
  • Managed phone lines effectively, directing calls appropriately while maintaining a courteous demeanor.
  • Continuously sought opportunities for professional development through industry workshops, seminars or webinars.
  • Maintained accurate records of guest appointments, payments, and special requests, ensuring seamless experiences.

Homemaker/Volunteer

Self
08.2004 - 10.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Special Events/Makeup Artist

Parisian
02.2002 - 03.2003
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
  • Conducted consultations to understand client's desired look.
  • Mastered an extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.

Clinique Associate

Parisian
09.1998 - 04.2000
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.

Lancôme Counter Sales

Costner-Knott
06.1996 - 08.1997


  • Provided expert product knowledge to assist customers in making informed decisions about their purchases.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.
  • Operated register efficiently, reducing wait times and improving customer experience.
  • Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
  • Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
  • Performed arithmetic functions handling cash, close checks and balance register.

Education

High School Diploma -

Christ Presbyterian Academy
Brentwood, TN
05-1993

Skills

  • Effective Organizational Skills
  • Effective Team Collaboration
  • Effective Communication
  • Streamlined Booking Coordination
  • Skilled in Guest Experience Management
  • Proficient in Cash Transactions
  • Client Support
  • Proficient in Computer Applications
  • Clear Communication Proficiency
  • Meticulous Attention to Detail
  • Adaptable Work Hours

Timeline

Front Desk/Guest Service Representative

Soleil 7
11.2023 - Current

Homemaker/Volunteer

Self
08.2004 - 10.2023

Special Events/Makeup Artist

Parisian
02.2002 - 03.2003

Clinique Associate

Parisian
09.1998 - 04.2000

Lancôme Counter Sales

Costner-Knott
06.1996 - 08.1997

High School Diploma -

Christ Presbyterian Academy

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Stacie Neely