Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stacie Nicole Vargas Vives

Killeen

Summary

Experienced in team leadership, operational management, and delivering exceptional customer service. Utilizes strategic planning and problem-solving skills to drive team productivity and enhance service quality. Proven track record of fostering a collaborative and adaptable workplace environment.

Overview

17
17
years of professional experience

Work History

Teacher's Aide

KISD
02.2023 - 11.2024
  • Supported classroom maintenance and upkeep, organized books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Maintained safety and security by overseeing students in recess environments.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Enforced rules and instructions to maintain discipline.
  • Helped teachers manage bus loading and unloading.

Assistant Manager

Kids Footlocker
02.2021 - 02.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Third Key Holder

Rainbow Clothing Store
01.2018 - 11.2019
  • Conducted regular inventory audits to maintain accurate stock counts and prevent loss or theft of merchandise.
  • Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
  • Assisted in training new team members, ensuring they quickly adapted to company policies and procedures.
  • Streamlined merchandise restocking procedures for improved efficiency and reduced stock discrepancies.
  • Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
  • Addressed customer inquiries and concerns promptly, resolving issues effectively to maintain loyalty and satisfaction.
  • Maintained open communication with management regarding sales performance, employee relations, and suggested improvements for the store''s operations.

Sales Associate

Nike Factory Outlet
05.2018 - 08.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Sales Associate

Valija
11.2012 - 12.2013
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Managed efficient cash register operations.

Sales Associate

JCPenney
04.2008 - 01.2010
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Used in-store system to locate inventory and place special orders for customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Science - Nursing

Inter Americana
Arecibo, PR
05.2016

Skills

  • Expense Management
  • Interview Coordination
  • Employee Shift Management
  • Effective Task Delegation
  • Product Knowledge
  • Networking and Relationship Development
  • Optimistic Approach
  • Clear Communication
  • Computer skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Teacher's Aide

KISD
02.2023 - 11.2024

Assistant Manager

Kids Footlocker
02.2021 - 02.2023

Sales Associate

Nike Factory Outlet
05.2018 - 08.2018

Third Key Holder

Rainbow Clothing Store
01.2018 - 11.2019

Sales Associate

Valija
11.2012 - 12.2013

Sales Associate

JCPenney
04.2008 - 01.2010

Associate of Science - Nursing

Inter Americana

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Stacie Nicole Vargas Vives