Yoga
Stacie Oliver
Wilmington,NC
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Summary
Experienced Certified Clinical Medical Assistant (CCMA) with 12 years of diverse experience across High-Risk OB/GYN, Maternal-Fetal Medicine, Internal Medicine, Medical Spas, Orthopedics, and Gastroenterology. Also bringing 21 years of background in Cosmetology, including salon management, and medical spa services. Known for providing exceptional customer service, administrative support, and client/patient care. Seeking to join a fully remote team where I can contribute my compassion, professionalism, and commitment to excellence in health, beauty, and wellness services.
Overview
21
21
years of professional experience
Work History
Certified Clinical Medical Assistant
Novant Health Maternal-Fetal Medicine-Shipyard
01.2024 - Current
- Delivered compassionate care to high-risk maternal patients, ensuring high-quality care, privacy, empathy, during every interaction with ability to work with diverse patient populations.
- Demonstrated strong communication skills while coordinating with patients, physicians, and staff in a fast-paced clinical setting.
- Managed daily administrative tasks, including prior authorizations, documentation, managing patient records (including EHR), coordinating referrals and testing, patient follow-up care with attention to detail.
- Provided quality care and support, enhancing patient comfort and trust.
- Assisted physicians with prenatal care, including patient intake, vital signs, and specimen collection while ensuring a clean, safe, and welcoming environment.
Certified Clinical Medical Assistant-Float
Novant Health Glen Meade OB/GYN-Wilmington
08.2022 - 01.2024
- Assisted OB-GYN physicians in routine gynecological and obstetric examinations, tests, and minor procedures, ensuring patient comfort and maintaining a calm, organized clinical environment.
- Performed clinical, technical, and administrative duties as directed by physician(s) and within the scope of practice with certification.
- Provided direct patient care in preparing patients for examinations and treatments, recording patient's chief medical complaints, updating medical history, family history, medications, allergies, and vital signs in accordance with clinical protocols.
- Prepared exam and treatment rooms, obtaining all supplies and equipment for treatments, followed by correct protocol for cleaning and sterilization of instruments as needed.
- Prepared and administered immunizations as directed by physicians and in accordance with clinical protocols.
- Supported daily clinic operations by maintaining accurate documentation, clear and concise communication, to facilitate a seamless patient flow.
Certified Clinical Medical Assistant-Float
The Bone And Joint Surgery Clinic
09.2021 - 06.2022
- Floated across multiple orthopedic providers and specialties, delivering flexible support based on clinic needs.
- Prepared patients for joint injections, minor procedures, and assisted physician(s) with orthopedic evaluations.
- Assisted with casting, bracing, splinting, suture and staple removal, and post-op dressing changes under physician(s) direction.
- Took vital signs, updated patient medical histories, and ensured accurate documentation in the EHR system.
- Provided detailed pre, and post-operative care instructions and education to support patient recovery.
- Coordinated imaging orders, surgical scheduling, and follow-up appointments for continuity of care.
- Maintained a sterile, organized clinical environment and ensured compliance with HIPAA standards.
Certified Clinical Medical Assistant-Float
Family Wellness Clinic & Regenesis MD
02.2017 - 05.2019
- Floated between internal medicine and medical spa offices, supporting both clinical and aesthetic services.
- Assisted with patient intake, chief complain, vital signs, EMR documentation, EKG's, flu testing, strep testing, nebulize treatments, minimally invasive in-office procedures, and medication administration.
- Performed and supported aesthetic treatments including facials, vampire facials, laser hair therapy, PRP, and non-invasive cosmetic procedures (Botox, Dysport, Juvederm XC, VOLUMA, VOLBELLA, VOLLURE, and Restylane products).
- Provided patient education on skincare, wellness treatments, pre/post-procedure care, taking before/after pictures, assisted physician with injections and documentation.
- Managed appointment scheduling, prior authorizations, insurance verification, and patient follow-up communication.
- Supported provider(s) during regenerative medicine services and aesthetic consultations to ensure high-quality care.
- Maintained spa/medical inventory, assisted with ordering supplies, and upheld and clean, professional, and welcoming treatment environment.
- Ensured HIPAA compliance and accurate EMR documentation for both medical and spa-related services.
Certified Medical Assistant
Kamm McKenzie OBGYN
05.2014 - 02.2017
- Assisted providers during prenatal visits and gynecological exams, ensuring patient comfort and efficient care.
- Took vitals, updated medical history, and documented accurately in the EMR system. Educated patient and supplied patient education paperwork, gathered consent forms, while answering doctor call bells in a fast paced environment.
- Scheduled OB patients inductions and cesarean sections per doctors request, verified patient benefits, and handling follow-up communication between hospital and patient with precision.
- Supported physicians during in-office procedures, including Pap smears, IUD insertions, and Colposcopies while ensuring all consents and paperwork were filled out correctly and promptly.
- Cleaned and sterilized instruments following proper infection control protocols
- Performed triage for over 150 patients per day and effectively communicating clinical concerns to the physician(s) in an appropriate and timely manner.
- Maintained clean, stocked exam rooms and ensured daily clinical readiness.
- Demonstrated strong interpersonal skills, fostering trust and clear communication with patients and clinical staff.
Medical Assistant-Part Time
Triangle Gastroenterology
03.2013 - 05.2015
- Prepared patients for gastrointestinal procedures and consultations, ensuring patient education, forms, consents, instructions and medication were given.
- Collected and documented vital sings and medical histories in EMR system.
- Assisted with in-office procedures, including rectal exams, colonoscopies, and endoscopies.
- Provided pre- and post-procedure education and instructions tailored to patient needs.
- Scheduled procedures, follow-up visits, and confirming patients who were having procedures the following day.
Medical Receptionist/Events Coordinator-Part Time
The Museum Spa & Laser Center
08.2013 - 03.2014
- Greeted clients/patients, managed front-desk responsibilities, and collected payments for spa treatments and cosmetic services.
- Scheduled appointments, confirmed visits, and maintained providers calendars using spa management software..
- Coordinated cosmetic events and open houses, including planning, marketing, collaboration with service providers and sale representatives, and on-site setup.
- Provided clients with information on skincare services, aesthetic procedures, and recommended professional-grade skincare products.
- Managed client follow-up appointments to support client satisfaction, address questions/concerns, service needs, encourage retention, and build client loyalty.
- Maintained a clean and inviting reception area to promote a positive and professional client experience.
Hairstylist
Tanas Hair Design and Day Spa
07.2007 - 08.2013
- Performed a wide range of hair services tailored to individual client needs, including cutting, coloring, and specialty styling.
- Listened closely to client needs and offered personalized styling advise and product suggestions aligned with individual hair goals.
- Maintained high standards of cleanliness and sanitation in compliance with North Carolina state cosmetology regulations.
- Built strong client relationships by delivering consistent results and prioritizing personalized customer service.
Hairstylist and Part Time Salon Manager
Salon Blu
06.2005 - 02.2008
- Managed daily salon operations on a part-time basis, including scheduling, inventory oversight, opening/closing salon for business hours, and provided team coordination to ensure smooth workflow and excellent client service.
- Led client consultations to recommend hairstyles, coloring, and haircare products suited to client preferences and hair conditions.
- Designed personalized hairstyles through expert cutting, coloring, and styling techniques to meet client expectations.
- Recommended appropriate salon products and services to enhance client satisfaction, support personalized care, and drive retail sales.
- Built lasting client relationships by providing personalized attention and consistently high-quality services.
Education
No Degree - Associates of Science- Nursing
Certificate - Certified Clinical Medical Assistant
Licensed Cosmetologist - Cosmetology
Skills
- Specialty Knowledge: High Risk OB/GYN, Maternal Fetal Medicine, Gastroenterology, Orthopedics, Internal Medicine, Medical Spa settings, Aesthetics, Cosmetology
- Administrative & EMR Proficiency: Expert in appointment scheduling, prior authorizations, insurance verification, inventory control, data entry, inbox management, medical documentation and electronic health record systems including Epic, eClinicalWorks, Athena, and other electronic health record platforms for documentation and charting
- Patient & Client Relations: Excellent written and verbal communication, empathetic customer service, confidentiality, and care coordination
- Communication & Collaboration: Interpersonal skills, teamwork, remote communication tools
- Digital Communication Tools: Skilled in Zoom, Microsoft Teams, secure messaging systems, and other telehealth communication platforms
- Time Management & Self-Sufficiency: Strong ability to prioritize tasks, work independently, and maintain tasks with minimal supervision
- Adaptability & Technology: Quick to learn new systems, comfortable navigating multiple systems, and flexible across clinical, administrative, and cosmetic roles
- Cosmetic & Aesthetic Services: Knowledge of skincare consultations, non-invasive cosmetic procedures support, product recommendations, treatment room preparation
Certification
- CCMA - Certified Clinical Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceFlexible work hoursPaid sick leavePaid time offHealthcare benefits401k matchCareer advancementCompany CultureWork from home optionPersonal development programsInterests
Genealogy
Kayaking
Dog training
Watching documentaries
Art
Dance
Drawing
Researching
Cosmetics
Sudoku
Interior design/decorating
Doing puzzles
Timeline
Certified Clinical Medical Assistant - Novant Health Maternal-Fetal Medicine-Shipyard
01.2024 - Current
Certified Clinical Medical Assistant-Float - Novant Health Glen Meade OB/GYN-Wilmington
08.2022 - 01.2024
Certified Clinical Medical Assistant-Float - The Bone And Joint Surgery Clinic
09.2021 - 06.2022
Certified Clinical Medical Assistant-Float - Family Wellness Clinic & Regenesis MD
02.2017 - 05.2019
Certified Medical Assistant - Kamm McKenzie OBGYN
05.2014 - 02.2017
Medical Receptionist/Events Coordinator-Part Time - The Museum Spa & Laser Center
08.2013 - 03.2014
Medical Assistant-Part Time - Triangle Gastroenterology
03.2013 - 05.2015
Hairstylist - Tanas Hair Design and Day Spa
07.2007 - 08.2013
Hairstylist and Part Time Salon Manager - Salon Blu
06.2005 - 02.2008
Wake Technical Community College - No Degree, Associates of Science- Nursing
National Healthcareer Association - Certificate, Certified Clinical Medical Assistant
Graham Webb International Academy of Hair - Licensed Cosmetologist, Cosmetology
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