Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Stacie Petrey

Hinton,USA

Summary

Proven leader with a track record of enhancing profitability for Dollar General through strategic cost-saving measures and effective team motivation. Skilled in problem-solving, collaboration, and driving operational excellence. Adept at turning information into actionable insights and consistently exceeding performance goals. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Dollar General
Hinton, WV
05.2024 - Current
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Managed the store's day-to-day operations, including customer service, inventory management, and staff scheduling.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Residential Advisor

Greenbrier Academy for Girls
Pence Springs, WV
06.2019 - 09.2021
  • Supervise and implement students' academic, therapeutic, residential, and recreational programs
  • Monitor, Evaluate, and relay therapeutic needs for students to clinical staff
  • Facilitated programs such as study sessions, movie nights, and intramural sports activities.
  • Conducted weekly meetings with residents to discuss issues and plan events.
  • Provided guidance and support to students in a residential setting.

Shift Supervisor

The Market
Hinton, WV
10.2018 - 01.2019
  • Responsible for coordinating daily operations during a shift at a Pub Style restaurant
  • In charge of maintaining productivity and ensuring a positive customer experience
  • Ensuring compliance with company standards in all areas of operation, including product preparation and delivery, and customer relations
  • Creating and maintaining an atmosphere where the primary focus of the shift is to ensure guest satisfaction

Waitress

New River Pizza, Llc/ Pizza Hut
Hinton, WV
08.2011 - 08.2018
  • Complete full service dining experience by following correct policy and procedure, handled monetary transactions, trained incoming servers, made sure all orders were boxed and sent out for carryout, and took phone orders
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Communicated daily specials to customers.
  • Answered questions about menu items, ingredients, and pricing.

Cashier

GO-MART, INC.
Gassaway, WV
07.2007 - 02.2008
  • Daily responsibility: greeting customers, resolving customer complaints, balancing cash registers, issue receipts to customers, while keeping a clean and tidy checkout area
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, andprocessed payments by cash, check, credit card, gift card, or automatic debit.

Cashier

Sav A Lot Food Service
Hinton, WV
05.2006 - 09.2006
  • Daily responsibility: greeting customers, resolving customer complaints, balancing cash registers, issue receipts to customers, while keeping a clean and tidy checkout area
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.

Medical Records Information Systems Clerk

Summers Continuous Care Center
Hilldale, WV
09.2001 - 10.2002
  • Filed and maintained all Medical records, and downloaded physician orders, ICD-9 coding, patient charts and documentation, and all ordering and stocking of supplies for nursing staff
  • During employment at SCCC I was in charge of Fifty-eight patient charts, making sure that all the paperwork was filed correctly

Department Manager

Walmart
Westfield, IN
09.1999 - 07.2001
  • Duties included but were not limited to stocking all products from storage for the floor displays, keeping a correct in flow of replenishment items
  • Create all end cap models
  • Responsible for continuously monitoring sales for the following departments, Paper Goods, Chemicals, and Health and Beauty Aids
  • Responsible for all the inflow of new products
  • Checking the daily price list and pricing the merchandise to put out on the store floor to sell
  • Responsible for assigning tasks for three employee helper that were designated to my departments and were there to help with the stocking and keeping the inventory in the correct places on the shelves

Tier 3 Operator

SBCI
Sheridan, IN
06.1996 - 08.1999
  • Call Center Operator - answered multi line phone, took complaints, completed information cards and efficiently completed data entry daily into computer system
  • Took complaints on pattern machine and forwarded to proper departments

Underwriter Brokerage Coordinator

State Life Insurance
Indianapolis, IN
07.1997 - 07.1998
  • Took all incoming calls on multi-line telecommunication for the Brokerage Underwriters and prepared files for Life Insurance Underwriters
  • Took all mail delivered for that day opened and filed to go to the right departments
  • When mail was delivered then my mail had to be filed in the correct proposed individuals insurance files
  • In constant contact with insurance agents from around the country, because State Life Insurance Company took many cases from out of state

Education

Bachelors Degree - Business Administration

Valley College-Martinsburg
Martinsburg, WV
07.2021

Associates Degree - Applied Business Administration

Valley College-Martinsburg
Martinsburg, WV
01.2020

High School Graduate - HSD

Tipton High School
Tipton, WV
06.1993

MBA - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
08.2024 - Current

Skills

  • Problem-Solving
  • Collaboration
  • Decision making
  • Active listening
  • Flexibility
  • Ability to turn information into action
  • Excel
  • Lotus
  • Word
  • PowerPoint
  • Microsoft Office
  • Microsoft Outlook
  • Goals and performance
  • Quickbooks
  • Multitasking Abilities
  • Business process reengineering

Certification

Excel, Valley College, WV, USA

Power BI, SNHU, NH, USA

Data Analytics Core- Concept, SNHU, NH, USA

References

Available upon request.

Timeline

MBA - Business Administration And Management

Southern New Hampshire University
08.2024 - Current

Assistant Store Manager

Dollar General
05.2024 - Current

Residential Advisor

Greenbrier Academy for Girls
06.2019 - 09.2021

Shift Supervisor

The Market
10.2018 - 01.2019

Waitress

New River Pizza, Llc/ Pizza Hut
08.2011 - 08.2018

Cashier

GO-MART, INC.
07.2007 - 02.2008

Cashier

Sav A Lot Food Service
05.2006 - 09.2006

Medical Records Information Systems Clerk

Summers Continuous Care Center
09.2001 - 10.2002

Department Manager

Walmart
09.1999 - 07.2001

Underwriter Brokerage Coordinator

State Life Insurance
07.1997 - 07.1998

Tier 3 Operator

SBCI
06.1996 - 08.1999

Bachelors Degree - Business Administration

Valley College-Martinsburg

Associates Degree - Applied Business Administration

Valley College-Martinsburg

High School Graduate - HSD

Tipton High School
Stacie Petrey