Compassionate Registered Nurse experienced in direct patient care and advocacy. Achieved optimal patient outcomes through collaboration with multidisciplinary teams and implementation of individualized treatment plans. Focused on delivering exceptional patient care with empathy and effective communication in high-stress environments.
Overview
25
25
years of professional experience
Work History
Registered Nurse
Yuma Regional Medical Center
Yuma, Arizona
12.2013 - Current
Provided direct patient care in diverse clinical settings.
Administered medications per established protocols and physician orders.
Collaborated with multidisciplinary teams to create care plans.
Educated patients and families on health management and wellness strategies.
Monitored vital signs and reported changes to healthcare team members.
Trained new nursing staff on protocols and best practices for patient care.
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Assessed, planned, implemented and evaluated nursing care for assigned patients.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Advocated for patients by supporting and respecting basic rights, values, and beliefs.
Evaluated effectiveness of interventions through ongoing assessment of patient responses.
Director
Onvida Health
Yuma, AZ
10.2022 - 08.2026
Aligned organizational goals with clinical outcomes through collaboration with stakeholders to enhance service delivery.
Enhanced service offerings and care quality by analyzing patient feedback.
Managed budgeting processes for departmental projects and resources.
Fostered team collaboration by establishing open communication channels, improving overall team dynamics.
Delegated work to staff, setting priorities and goals.
Maintained professionalism in stressful situations, effectively diffusing tension and facilitating resolution.
Relief Charge Nurse
Onvida Health
Yuma, Arizona
01.2019 - 10.2022
Supervised nursing staff to ensure quality patient care and compliance with protocols.
Implemented nursing procedures and best practices to enhance team performance.
Communicated with physicians to discuss treatment plans and patient progress.
Conducted daily rounds to assess patient conditions and evaluate progress towards goals.
Provided direct patient care, including assessments and treatments, to a variety of patients.
Trained new nurses on clinical skills and organizational policies at Onvida Health.
Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
Front Office Receptionist
Ruben Coriano, M.D.
Yuma, Arizona
04.2004 - 01.2011
Managed multi-line phone system to schedule appointments efficiently.
Greeted patients and visitors warmly upon arrival at the medical office.
Assisted patients in completing forms and navigating the check-in process.
Maintained patient records and ensured confidentiality of sensitive information.
Collaborated with medical staff to facilitate smooth office operations.
Processed insurance claims and verified patient eligibility for services.
Organized office supplies and maintained a clean, welcoming reception area.
Handled payment processing and provided customers with receipts and proper bills and change.
Barista/Supervisor
Barnes & Noble
Yuma, Arizona
01.2002 - 04.2004
Supervised daily coffee preparation and service operations in a busy retail environment.
Trained new baristas on beverage techniques and customer service standards.
Assisted customers with menu selections and provided recommendations on beverages.
Coordinated staff schedules to maintain optimal coverage during peak hours.
Resolved customer complaints promptly, fostering satisfaction and encouraging repeat visits.
Managed inventory levels and ordered coffee and supplies to maintain stock availability.
Streamlined workflow processes to improve team productivity and reduce service wait times.