Stacie Rhoden
Ludowici,GA
Summary
Dynamic Communications Officer with extensive experience at Long/Mcintosh E911, excelling in emergency communications and dispatch technology. Proven ability to manage high-pressure situations while maintaining meticulous record-keeping. Skilled in active listening and effective communication, ensuring swift responses and optimal coordination with emergency services. GCIC/NCIC Certified and EMD trained.
Overview
13
13
years of professional experience
Work History
Communications Officer
Long/Mcintosh E911
Darien, GA
03.2024 - Current
- Supervised emergency communications teams during high-pressure situations.
- Coordinated response efforts with law enforcement and emergency services.
- Trained new staff on communication protocols and procedures.
- Monitored radio traffic to ensure swift information relay.
- Managed scheduling to maintain adequate personnel coverage.
Communications Officer
Ludowici Police Department
Ludowici, Georgia
01.2020 - 03.2024
- Maintained accurate records of calls and dispatched units in real-time.
- Assisted officers by providing relevant information from databases during incidents.
- Trained new dispatchers on procedures, protocols, and software tools used daily.
- Collaborated with team members to ensure smooth operations during high-stress situations.
- Documented all communications received via phone or radio transmissions accurately.
- Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
- Operated law enforcement communication equipment and NCIC database to facilitate information to department.
Communications Officer
Long/Mcintosh E911
Darien, GA
07.2012 - 01.2021
- Operated communication systems to receive emergency calls efficiently.
- Coordinated responses with police, fire, and medical services during emergencies.
- Monitored multiple radio channels for real-time updates and instructions.
- Provided clear, calm guidance to callers in high-stress situations.
- Documented detailed call logs for accurate record-keeping and follow-up.
- Trained new dispatchers on protocols and emergency response procedures.
- Responded quickly to non-emergency inquiries while prioritizing urgent calls.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
- Dispatched police officers and emergency personnel to calls for service.
Education
High School Diploma -
Faith Baptist Christian Academy
Ludowici, GA06-2001
Skills
- Emergency communications
- Dispatch technology
- Record keeping
- Attention to detail
- Stress management
- Active listening
- Effective communication
- GCIC/NCIC Certified
- TAC Certified
- EMD (emergency medical dispatch)
- TTY trained
- CPR/ First Aide Certified (phone and ground)
Timeline
Communications Officer
Long/Mcintosh E911
03.2024 - Current
Communications Officer
Ludowici Police Department
01.2020 - 03.2024
Communications Officer
Long/Mcintosh E911
07.2012 - 01.2021
High School Diploma -
Faith Baptist Christian Academy