Stacie Robison

• Assisted management in the creation of visually appealing product displays, create flower arrangements, gift bags that are appealing while helping reveal showcased merchandise effectively, driving increased sales interest from customers.
• Cashier, credit/debit card machine, Operate Computer programs as needed to complete in store and online orders and purchases.
• Unlock/Open and close store daily,
• Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
• Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
• Collaborated with other supervisors to share best practices and implement improvements across departments.
• Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.
• Created a positive work environment with clear communication, team building activities, and consistent recognition of achievements.
• Resolved escalated customer complaints professionally while maintaining a focus on preserving long-term client relationships.
• Developed strong relationships with vendors to ensure timely delivery.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Examined incoming inventory, merchandised shelves and prevented shrinkage.
• Marked-down clearance items and relocated merchandise to proper store areas.
• Greeted customers entering store and responded promptly to customer needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Supported inventory management, conducting regular stock checks and updating inventory records.
• Streamlined correspondence processes by implementing effective tracking and filing systems.
• Prepared and charted data and metrics for detailed status reports.
• Processed customer orders and accurately handled payment transactions.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Utilized POS system to handle customer cash and credit card transactions.
• Maximized hardware performance, conducting periodic upgrades and replacements as part of asset management efforts.
• Enhanced system efficiency with regular maintenance checks and updates.

• Completed up to 20 on-time deliveries daily by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
• Kept and studied detailed mileage and fuel reports to track overall fuel costs.
• Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
• Reduced delivery errors by double-checking orders and verifying addresses prior to departure.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Informed customers about special promotions and provided detailed information for various products.
• Developed and actualized customer service initiatives to decrease wait times.

• Changes ads, pricing, clearance price markdowns, organizing departments.

• Offered advice and assistance to customers, paying attention to special needs or wants.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Responded to customer requests for products, services and company information.

• Assisted customers with ordering products, issues with orders or concerns, or directing them to other departments if necessary.