Stacie Sanzone
Chester,MD
Summary
Accomplished risk operations executive with a focus on managing large premium portfolios and driving client onboarding initiatives. Enhanced service delivery and operational processes to elevate client satisfaction and team performance. Strategic leader in workers' compensation and compliance, managing portfolios over $100 million and optimizing operational efficiencies.
Overview
13
13
years of professional experience
Work History
Associate Vice President of Risk Operations
Vensure Employer Solutions
Chester, MD
12.2025 - 06.2026
- Spearheaded expansion of Workers' Compensation Only program, increasing service offerings and client satisfaction.
- Implemented onboarding process for new clients and coordinated reporting platform migration, ensuring seamless transition.
- Managed 3 direct reports and mentored 4 additional employees, fostering professional development and team cohesion.
Risk Operations Manager
Vensure Employer Solutions
Chester, MD
12.2023 - 12.2025
- Transitioned 180 Workers' Compensation Only clients from WorkCentric to Vensure, enhancing client experience and service delivery.
- Developed operational infrastructure and client reporting processes to streamline operations and improve information accessibility.
- Managed 3 direct employees while mentoring 4 additional employees to foster skill development and team cohesion.
Director of Risk and Compliance
WorkCentric LLC
Chester, MD
01.2020 - 12.2023
- Oversaw risk assessments for 200+ clients, identifying key vulnerabilities and enhancing risk mitigation plans.
- Managed $100 million+ insurance premium portfolio, ensuring alignment with risk management strategies.
- Coordinated compliance and onboarding initiatives for vendors, facilitating operational efficiency within a 5-person team.
Risk Manager
Infiniti HR LLC
Burtonsville, MD
05.2019 - 01.2020
- Developed risk assessment frameworks to identify potential threats and vulnerabilities.
- Analyzed risk data to create effective risk management strategies and policies.
- Collaborated with cross-functional teams to ensure compliance with regulatory standards.
- Directed underwriting submissions and endorsements, facilitated compliance and optimized insurance operations while mentoring team members.
Insurance Manager | Risk Management Specialist | Claims Coordinator | Payroll Technician
Infiniti HR
12.2013 - 04.2019
- Managed insurance policy renewals and compliance for diverse client portfolios.
- Collaborated with team members to develop effective risk management strategies.
- Analyzed insurance claims to identify trends and improve processing efficiency.
- Led payroll, claims, risk management, insurance operations, and compliance initiatives to ensure regulatory adherence and operational effectiveness.
Education
BA - Communication
University of Maryland
College ParkSkills
- Risk Operations
- Workers' Compensation Insurance Operations
- Compliance
- Client Onboarding and Relations
- Team Leadership
- Process Improvement
- Policy Administration
- Premium Reporting
- Vendor Management
Professional Highlights
- Managed insurance premium portfolios exceeding $100 million.
- Built high-performing teams.
- Improved onboarding and operational efficiency.
- Expert in workers' compensation, compliance, insurance operations, and client relations.
Timeline
Associate Vice President of Risk Operations
Vensure Employer Solutions
12.2025 - 06.2026
Risk Operations Manager
Vensure Employer Solutions
12.2023 - 12.2025
Director of Risk and Compliance
WorkCentric LLC
01.2020 - 12.2023
Risk Manager
Infiniti HR LLC
05.2019 - 01.2020
Insurance Manager | Risk Management Specialist | Claims Coordinator | Payroll Technician
Infiniti HR
12.2013 - 04.2019
BA - Communication
University of Maryland