Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Administrative Support
Liberty Public Schools
08.2023 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed filing system, entered data and completed other clerical tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Paraprofessional- Library Media
Liberty Public Schools
08.2020 - 08.2023
Gained strong understanding of various methods for cataloging books and other materials.
Mitigated librarian workload by independently managing basic patron requests and locating materials.
Organized and maintained detailed records on equipment use, materials logs and circulation activities.
Stayed up-to-date on library policies and procedures to smoothly enforce standards.
Maintained circulation desk for lending periodicals and books to patrons.
Tanning Salon Owner/Operator
Cabana Tannery
08.2011 - 08.2020
Managed purchasing, sales, marketing and customer account operations efficiently.
Generated revenues yearly and effectively capitalized on industry growth.
Created and monitored promotional approaches to increase sales and profit levels.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Service Advisor
Shuttlewagon
01.2009 - 08.2011
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Educated customers regarding regular maintenance protocols to preserve vehicle condition.
Maintained high customer satisfaction standards to meet or exceed targets.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Maintained up-to-date knowledge of product and service changes.
Exhibited high energy and professionalism when dealing with clients and staff.
Procurement Specialist
Shuttlewagon
11.2005 - 01.2009
Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
Researched and identified potential new suppliers to increase vendor base.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
Established relationships with vendors and suppliers to streamline procurement operations.
Negotiated contracts and agreements with suppliers to achieve best pricing and terms.
Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
Built relationships with vendors to negotiate ideal terms for purchases.