Michael Stinson
Augusta,GA
Summary
Skilled employee in various fields with exceptional patience years of experience. Effective mentor, coach, manager, and production worker with extensive knowledge of working in various fields, and leaving lasting impressions in each. Dedicated to individualized relationships and compassionate listening. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meets diverse needs and address issues to maintain efficiency in operations of any kind. Demonstrated success in management, and entry level positions, very humble person with an eagerness to learn more.
Overview
23
23
years of professional experience
Work History
Business Owner
Amir's All-Purpose Cleaning Services
Augusta, GA
02.2019 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Monitored processes and procedures to comply with company policy and state and federal regulations.
- Capitalized on social media platforms such as Facebook, Instagram, and Twitter to increase market awareness and recruit sales agents.
Direct Service Professional
Mack Lander LLC
Augusta, GA
02.2019 - 02.2020
- Helped develop, implement and optimize patient treatment plans and goals.
- Maintained occupational therapy supply inventories by regularly monitoring stock to determine product levels and anticipate supply needs.
- Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments.
- Transported patients to and from treatment areas using wheelchairs and assistive devices.
- Observed patients undergoing treatments and reported status changes to supervising therapist for immediate attention.
- Followed all policies, regulations, dress codes and schedules.
- Learned how to complete documentation and administer medications with minimal supervision, contributing to successful shift with resident.
Credit Manager
Rent-A-Center
Augusta, GA
09.2017 - 02.2019
- Oversaw all reporting, documentation and recordkeeping requirements for department.
- Referred delinquent accounts to collections department or outside resources.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Monitored accounts for signs of fraud and non-payment issues.
- Provided training to fiveemployees and consulted with struggling teams to help meet monthly target goals.
- Developed strategies to expedite payments and customer resolutions.
Caseworker
Department Of Human Services
Annapolis, MD
10.2014 - 08.2017
- Described procedures, requirements and benefits to clients and interested parties.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Spoke with area school principals and church groups to expand community engagement and program outreach.
- Educated potential participants on available services and processes to engage in program.
- Worked with TANF customers to understand needs and provide appropiate service.
- Maintained excellent attendance record, consistently arriving to work on time.
Assistant Property Manager
Watergate Apartments Sales & Leasing
Annapolis, MD
05.2011 - 09.2014
- Detailed and promoted specifics of accommodations during tours of vacant condominiums for prospective clients.
- Administered operations to handle needs of more than 100 tenants across 12 property units.
- Showed apartments to potential tenants and answered questions regarding community.
- Kept accurate records of all resident and tenant correspondence.
- Assessed property every morning, compiled information and wrote reports regarding findings for submission to Property Manager.
- Processed security deposit refunds.
- Ensured adherence with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Ensured policies and rules were followed by all tenants.
Production Assembler
NCR Corporation
Columbus, GA
03.2008 - 10.2011
- Reviewed ATMs, self scanners, and check-out registers component quality to assess conformance with tolerances and remove unacceptable products.
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
- Mentored junior team members on protocols and procedures of each station to maximize contributions.
- Prepared more than 100 shipments per day with over 500 completed products.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.
Detail Supervisor
Federal Bureau Of Prisons
Montgomery, AL
06.2001 - 08.2008
- Restrained juvenile inmates when disturbances required physical intervention.
- Oversaw 10-12 inmates on detail from correctional facility.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Established positive working relationships and maintained boundaries with resident offenders.
- Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
- Supervised and directed juvenile movement during various activities on and off campus.
Education
Human Services
Virginia College - Montgomery
Montgomery, ALSidney Lanier High School
Montgomery, AL05.2001
Skills
- Consulting
- Staffing oversight
- Business planning
- Data collection and analysis
- Project Management
- Customer Relations
- Staff training/development
- Effective leader
- Relationship Building
- Conflict resolution
- Coaching and mentoring
- Skilled in MS Office
Volunteer Work
Over the past several years, I have volunteered to serve residents of nursing facilities during the holidays. My business also makes contributions to them year round.
I volunteer with young men in various mentoring programs, i.e, also caoching them in football from 2005-current. Mentoring took place individually and in group setings depending on the need.
Timeline
Business Owner
Amir's All-Purpose Cleaning Services
02.2019 - Current
Direct Service Professional
Mack Lander LLC
02.2019 - 02.2020
Credit Manager
Rent-A-Center
09.2017 - 02.2019
Caseworker
Department Of Human Services
10.2014 - 08.2017
Assistant Property Manager
Watergate Apartments Sales & Leasing
05.2011 - 09.2014
Production Assembler
NCR Corporation
03.2008 - 10.2011
Detail Supervisor
Federal Bureau Of Prisons
06.2001 - 08.2008
Human Services
Virginia College - Montgomery
Sidney Lanier High School
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