Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Stacie Swayze

Stacie Swayze

Chehalis,WA

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

12
12
years of professional experience

Work History

Store Manager

Walmart
Spanaway, WA
11.2021 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

Store Lead

Walmart
Lakewood , WA
06.2019 - 11.2021
  • Answered questions about store policies and addressed customer concerns.
  • Reviewed daily financial records and reports and identified deficiencies in need of attention.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Supported Store Manager directives.
  • Ran store in the absence of Store Manager

Co Manager

Walmart
Tacoma, WA
06.2015 - 06.2019
  • Approved regular payroll submissions for employees.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Facilitated change management activities for department and staff of [Number] individuals.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Assistant Manager

Walmart
Lacey, WA
11.2010 - 06.2015
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Education

High School Diploma -

Napavine Jr Sr High School
Napavine, WA
2022

Skills

  • Handling Complaints and Inquiries
  • Inventory Control Procedures
  • Sales Documentation
  • Customer Service
  • Performance Goals
  • Scheduling and Time-Tracking
  • Time Management
  • Policy Development and Enforcement
  • Business Development and Planning
  • Active Listening and Communication
  • Health and Safety Procedures
  • Sales Tracking
  • Management Training
  • Disciplinary Action
  • Compliance Requirements
  • Originality and Creativity
  • Financial Statement Review
  • Stock Organization
  • Employee Training
  • Motivational Leadership
  • Focus and Follow-Through
  • Cost Control
  • Store Merchandising
  • Delegation and Supervision
  • Verbal and Written Communication
  • Records Organization and Management
  • Customer Service Process Improvement
  • Proper Staffing
  • Team Goals
  • Maintaining Clean Work Areas
  • Financial Forecasting
  • Supply Ordering

Timeline

Store Manager

Walmart
11.2021 - Current

Store Lead

Walmart
06.2019 - 11.2021

Co Manager

Walmart
06.2015 - 06.2019

Assistant Manager

Walmart
11.2010 - 06.2015

High School Diploma -

Napavine Jr Sr High School

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Stacie Swayze