Stacie Whittler
Bullhead City,AZ
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Security dispatcher focused on being successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.
Overview
1
1
year of professional experience
Work History
Housekeeper
Hampton Inn By Hilton
10.2023 - 01.2024
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Security Dispatcher
Harrahs Casino And Resort
09.2022 - 12.2022
- Enhanced security response times by efficiently dispatching officers to incidents and alarms.
- Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
- Improved communication between security teams by implementing a standardized radio protocol for incident reporting.
- Trained new dispatchers on company protocols, software systems, and effective communication techniques for better team performance.
- Managed multiple phone lines simultaneously while prioritizing urgent calls for service from clients and officers in the field.
- Conducted regular audits of dispatcher call logs to identify areas for improvement in response times and accuracy of information relayed to officers.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Studied building floor plans to give directions and provide accurate information.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Education
High School Diploma -
Academy Of Building Industries
Fort Mohave, AZ05.2014
Skills
- Restroom detailing
- Residential Cleaning
- Customer Service
- Cleaning techniques
- Stress Tolerance
- Security Protocols
- Special projects
- Incident Reporting
- Daily reports
- Radio Frequencies Monitoring
- Decision-Making
- Prioritizing Situations
- Multitasking Abilities
Timeline
Housekeeper
Hampton Inn By Hilton
10.2023 - 01.2024
Security Dispatcher
Harrahs Casino And Resort
09.2022 - 12.2022
High School Diploma -
Academy Of Building Industries
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