Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Software
Timeline
Generic
Stacie Wilson
Open To Work

Stacie Wilson

Case Manager
Jarrell,TX

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Community CoachNeeds Assessment CoordinatorCase Manager

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Jarrell, TX, USRound Rock, TXGeorgetown, TXCedar Park, TXAustin, TX
Open to relocation: No

Salary Range

$50000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Compassionate and client-focused healthcare professional with extensive experience in care coordination, mental health support, crisis intervention, and patient advocacy. Proven track record of enhancing patient outcomes through the development of personalized care plans and fostering strong relationships with clients, families, and interdisciplinary teams. Recognized for delivering exceptional customer service, meticulous attention to detail, and a genuine passion for empowering individuals on their journey to recovery. Committed to creating a supportive environment that promotes holistic well-being and resilience while effectively managing complex caseloads and providing comprehensive support to diverse client populations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Community Coach

Mind Right Health Inc.
01.2025 - Current
  • Facilitate mental wellness discussions and peer support for clients navigating behavioral health challenges.
  • Guide individuals in developing coping strategies to manage anxiety, depression, and stress.
  • Advocate for client needs and build rapport through empathy, active listening, and solution-focused dialogue.

Needs Assessment Coordinator

Pyramid Healthcare, Inc.
01.2021 - Current
  • Conduct clinical triage and assessments for clients with mental health and substance use concerns.
  • Coordinate seamless referrals and care transitions in collaboration with internal and external providers.
  • Deliver high-quality service and compassionate support to individuals entering treatment.
  • Meet KPIs by increasing access to appropriate care pathways.

Self-Employed Caretaker

Phoenix
01.2017 - 01.2020
  • Provided personalized care and supervision for five children, fostering developmental growth in a safe, nurturing environment.
  • Managed daily routines, education support, and behavioral guidance.

Sr. Operations Administrator

FedEx Ground
01.2016 - 01.2017
  • Boosted operational efficiency through data analysis and workflow improvements.
  • Reduced QA issues by 20% through implementing enhanced control processes.
  • Promoted team cohesion, improving morale and retention.

Teller Manager

Royal Bank America
01.2015 - 01.2016
  • Led and trained teller staff to optimize productivity and ensure regulatory compliance.
  • Increased branch sales by 15% via strategic cross-selling and customer engagement.
  • Resolved client concerns promptly, enhancing satisfaction and loyalty.

Personal Banker

Continental Bank / Bryn Mawr Trust
01.2013 - 01.2015
  • Delivered personalized financial advice, driving customer retention.
  • Streamlined operations to reduce transaction errors and improve service speed.
  • Consistently met and exceeded individual and branch sales targets.

Education

Bachelor of Science - Psychology, Pre-Counseling

Capella University
12.2024

Skills

  • Effective relationship management
  • Crisis management
  • Skilled in electronic health records management
  • Proficient in platform adaptation
  • Adaptable work schedule
  • Analytical problem-solving
  • Effective time management
  • Client case management
  • Detailed case documentation

Certification

  • American Red Cross (Valid through 2024):
  • Adult, Child & Baby First Aid/CPR/AED
  • Bloodborne Pathogens

Accomplishments

  • Collaborates with clinician teams to develop the best treatment plan for clients suffering from substance use disorders and mental health disorders.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Carelogic

Five9

Salesforce

Timeline

Community Coach

Mind Right Health Inc.
01.2025 - Current

Needs Assessment Coordinator

Pyramid Healthcare, Inc.
01.2021 - Current

Self-Employed Caretaker

Phoenix
01.2017 - 01.2020

Sr. Operations Administrator

FedEx Ground
01.2016 - 01.2017

Teller Manager

Royal Bank America
01.2015 - 01.2016

Personal Banker

Continental Bank / Bryn Mawr Trust
01.2013 - 01.2015

Bachelor of Science - Psychology, Pre-Counseling

Capella University

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