Stacie Yoder

• Educated community members on health resources and services available through UPMC Western MD.
• Assisted in coordinating patient care plans to improve health outcomes within the community.
• Conducted outreach activities to engage underserved populations and promote healthcare access.
• Supported data collection efforts to monitor community health trends and service utilization.
• Provides medication, food, housing, utility and transportation assistance to those in need through either a referral or face to face meetings
• Weekly "Tuck in Calls" to patients with the hopes of trying to prevent unnecessary trips to the Emergency Department.
• Collaborated with multidisciplinary teams to address social determinants affecting patient wellness.
• Provided culturally competent support to diverse populations navigating healthcare systems.
• Developed educational materials tailored to community needs, enhancing awareness of available services.
• Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
• Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
• Addressed patient concerns and provided support to vulnerable demographics.
• Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
• Worked directly with patient treatment teams and participated in care coordination procedures.
• Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
• Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.

• Developed and implemented nutrition programs aligning with organizational goals.
• Collaborated with cross-functional teams to enhance meal planning efficiency.
• Monitored compliance with food safety regulations and quality standards.
• Analyzed dietary trends to inform menu development and nutritional offerings.
• Trained staff on best practices for food handling and nutrition education.
• Evaluated vendor performance to ensure high-quality ingredient sourcing.
• Supported budget management through cost-effective procurement strategies.
• Increased staff efficiency through comprehensive training programs and performance evaluations.
• Fostered a positive work environment that encouraged open communication and teamwork among employees, resulting in higher employee retention rates.
• Streamlined kitchen operations for faster service and reduced food waste by optimizing workflows and equipment usage.
• Enhanced overall dining experience by implementing innovative menu offerings and presentation techniques.

• Enhanced community health by facilitating workshops on healthy eating habits.
• Increased customer satisfaction through regular quality control assessments and timely resolutions.
• Achieved top industry certifications while ensuring compliance with health and safety standards.
• Executed large-scale catering events, consistently exceeding client expectations from start to finish.
• Served autistic individuals with tailored residential and educational onsite programs.
• Ensured adherence to regulations, maintaining compliance with all foodservice operational laws.
• Met budget targets by closely monitoring expenses and implementing cost control strategies.
• Educated staff during onboarding and provided ongoing training throughout the year.

• Ensured compliance by maintaining accurate patient records in electronic systems.
• Streamlined communication by efficiently routing calls and greeting visitors.
• Protected sensitive data by implementing secure filing systems and privacy policies.
• Provided exceptional telephone customer service to enhance patient satisfaction.
• Updated and managed schedules for multiple clinics and treatment centers efficiently.
• Compiled and organized patient charts for timely procedures and treatments.

Maintained Positive working relationships with community organizations

Recruited and hired new employees and provided eduction on all equipment and aspects of the job

Addressed customer concerns with suitable solutions

Tracked and replenished inventory to maintain par levels

Maintained Schedule