Stacie Younggren
Colfax,CA
Summary
Seasoned administrative manager and talented leader with over 25 years of experience leveraging exceptional planning and problem-solving abilities to drive business goals and oversee daily operations. Results-driven professional adept at developing teams, enhancing processes, and boosting productivity. Excellent communication skills, keen eye for identifying areas in need of improvement, and strategic approach to implementing desired changes.
Overview
36
36
years of professional experience
Work History
Office Manager
Forever Flowering, Inc.
11.2014 - Current
- Oversee 750 plus customer orders from initiation to fulfillment.
- Develop and enforce policies to enhance sales, minimize costs, and deliver exceptional service.
- Instrumental in moving from a distributor model to a manufacturing model including working with engineers to successfully design models.
- Create and maintain tools to accurately make parts lists and calculate costs for each greenhouse model and size.
- Manage comprehensive business accounting functions (A/P, A/R, P/R, G/L, tax deposits, filings, and budgeting).
- Maintain inventory levels and negotiate with vendors to secure favorable pricing and lead times.
- Manage vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Administrative/Accounting
InterMotive, Inc.
06.2012 - 11.2014
- Prepared bank deposits and managed Accounts Receivable to ensure timely payments
- Oversaw Accounts Payable and conducted weekly check runs for vendor payments
- Fostered strong customer relationships and audited employee attendance for payroll processing
- Facilitated COBRA transactions and assisted with ISO 9001:2008 compliance.
Partner
Sierra Counseling and Education Services
11.2008 - 11.2012
- Created and implemented operational policies and procedures
- Expanded referral sources through targeted marketing and community outreach
- Managed administrative tasks, including participant enrollment, tracking, and scheduling
- Conducted all company accounting using QuickBooks Premier.
Operations Consultant
Pacific Educational Services, Inc.
12.2007 - 10.2008
- Streamlined departmental procedures for program compliance and service quality
- Managed accounting tasks via QuickBooks Premier and assessed staffing needs
- Collaborated with IT to develop customized software and oversaw new program launches.
- Spearheaded standardization efforts across various functions, creating consistent procedures that yielded measurable results in operational efficiency.
- Implemented processes and procedures to improve overall efficiency in operations.
- Championed innovation within the organization by fostering an environment where new ideas were encouraged, evaluated, and implemented when appropriate.
- Implemented continuous improvement strategies that led to significant enhancements in overall productivity levels.
Vice President of Operations
Pacific Educational Services, Inc.
03.1997 - 10.2006
- Supervised all personnel and related activities.
- Created, implemented, and enforced policies and procedures to maximize sales, minimize costs, and provide best quality of service.
- Monitored all departments for compliance and adherence to state and county regulations.
- Maintained accounting in SBT (ACPAC) inc. A/P, A/R, G/L, P/R, and budgeting.
- Wrote all offers of services and RFP responses.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Established performance goals for department and outlined processes for achievement.
- Drove expansion into new markets by researching opportunities, evaluating risks, and executing successful entry strategies.
- Identified opportunities to improve business process flows and productivity.
Program Manager
12.1991 - 03.1997
- Administered DUI and drug diversion programs, liaising with judicial agencies
- Hired and trained facilitators, and prepared compliance reports for regulatory bodies.
Program Assistant
08.1988 - 12.1991
- Supported the Program Manager with daily operations, including record-keeping and client assistance.
Education
High School Diploma -
Colfax High School
Colfax, CA06.1988
Business Administration & Accounting
Sierra College
RocklinSkills
- Expert in Microsoft Office Programs
- Highly Proficient in Google Suite
- Skilled in Variety of Accounting Software
- Experienced in IOS and Windows environments
- Competent with Web-Based CRMs and Productivity Apps
- Accurate and Fast Data Entry Skills
- Accomplished Customer Relations Representative
- Clear and Effective Oral and Written Communicator
- Human Resources Facilitator and Motivator
- Advantageous Policy Creator and Implementor
- Comprehensive Financial Accounting Dynamo
- Proficient and Organized Project Manager
- Competent Policy Developer
- Contract Awarding Proposal Writer
- Artful Problem Solver
- Adept at Overseeing Operations and Maximizing Efficiencies
- Program Compliance Achiever
Timeline
Office Manager
Forever Flowering, Inc.
11.2014 - Current
Administrative/Accounting
InterMotive, Inc.
06.2012 - 11.2014
Partner
Sierra Counseling and Education Services
11.2008 - 11.2012
Operations Consultant
Pacific Educational Services, Inc.
12.2007 - 10.2008
Vice President of Operations
Pacific Educational Services, Inc.
03.1997 - 10.2006
Program Manager
12.1991 - 03.1997
Program Assistant
08.1988 - 12.1991
High School Diploma -
Colfax High School
Business Administration & Accounting
Sierra College