Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
Timeline
Generic

StaCorra Tucker

Spring,TX

Summary

To secure a challenging position in a growth-oriented organization that will utilize my leadership skills and be able to connect with people I come across and be able to become some type of impact on the world.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Case Coordinator

Esquire Deposition Solutions, LLC
11.2021 - Current
  • Enhanced client outcomes by developing comprehensive case plans tailored to individual needs.
  • Demonstrated cultural competence in working with diverse populations, ensuring equitable access to services for all clients.
  • Coordinated with community stakeholders for successful implementation of social and community service initiatives.
  • Conducted regular home visits or office appointments to monitor client progress and provide ongoing support throughout the duration of the case plan implementation process.
  • Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
  • Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
  • Provided thorough assessments of clients'' needs, resulting in accurate service referrals and appropriate resource allocation.
  • Provided leadership, guidance and support to staff members.

Service Coordinator

Titan Security Group/Electronics
12.2016 - 12.2020
  • Manages technicians schedule
  • Acts as liaison between clients and company


  • Addresses and resolves any issues and complaints regarding Install/Service matter
  • Reports problems and unresolved issues to Manager or Director
  • Writes up reports of client and customer activity or complaints
  • Devises ways to improve customer service and client relationships
  • Schedules meetings with prospective and existing clients for new and existing security systems
  • Meets with clients in person
  • Provide quotations on repair/replacement equipment
  • Assists associates and account executives in closing sales and bringing in new clients
  • Researches consumer base to better serve the needs of the target demographic
  • Bill out all invoices for Service call related item
  • Inventory items quarterly to ensure quantity control
  • Handle part orders
  • Processed payroll for technicians
  • Assist with project coordination.

Clinical Specialist II

Oak Street Health
05.2014 - 11.2017
  • Assist patients with prescription refills, referral request and appointments
  • Provide a great experience for each patient
  • Mentored junior staff members through one-on-one coaching sessions, promoting professional growth and improved clinical skills.
  • Collaborated closely with multidisciplinary healthcare teams to optimize patient care plans and ensure successful treatment outcomes.
  • Developed support plans and competency-based training programs to enhance knowledge base of healthcare staff.
  • Collaborated with healthcare team to support continuity of care and coordination of services.
  • Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
  • Assist Doctors, Care Managers and Outreach Associates regarding any issue with patients.

Education

Certificate - Medical Assistant

Robert Morris University
Orland Park, IL

Skills

  • Project Coordination
  • Project Management
  • Technical Support
  • Active listening strengths
  • Interviewing skills
  • Data Collection
  • Advocacy background
  • Case Documentation
  • Certified in CPR/AED
  • Patient care understanding
  • Data Analysis
  • Service planning
  • Client Needs Assessments
  • Written and verbal communication
  • Community Outreach

Accomplishments

  • Achieved 15% increase in revenue by completing my billing with accuracy and efficiency.
  • Earned a contract law certificate from Harvard
  • Top selling agent at my brokerage in real estate
  • Alumni Honor National Society Member

Personal Information

Work Permit: Authorized to work in the US for any employer

Certification

Contract Law Certificate from Harvard

Timeline

Case Coordinator

Esquire Deposition Solutions, LLC
11.2021 - Current

Service Coordinator

Titan Security Group/Electronics
12.2016 - 12.2020

Clinical Specialist II

Oak Street Health
05.2014 - 11.2017

Certificate - Medical Assistant

Robert Morris University

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StaCorra Tucker