Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic

Stacy A. Groom

Temple,US

Summary

Health Technician with extensive experience in delivering high-quality patient care through advanced technical and interpersonal skills. Proven ability to collaborate effectively within teams to enhance patient outcomes. Committed to continuous improvement and professional development in healthcare practices.

Overview

20
20
years of professional experience

Work History

Health Technician GS 8

Central Texas Veterans Health Care System
Temple, TX
03.2017 - Current
  • Request examinations, re-examination, or opinions to assess disabilities resulting from trauma or diseases.
  • Ability to prioritize and organize multiple tasks in order to meet deadlines.
  • Knowledgeable in anatomy and physiology and expertise in medical terminology.
  • Accurately identifies and input patient’s information and codes including demographics and diagnostic procedures into CPRS.
  • Utilization and knowledgeable of VistA database.
  • Distributes workload and continues productiveness.
  • Possessing interpersonal and conflict-resolution skills.
  • Assemble and launch correspondence for use by other federal, state, and local institutions.
  • Capacity to use a variety of office software programs and health information technology.
  • Ability to effectively communicate, verbally and written, to confirm compliance rules and regulations with staff.
  • Conduct in training new staff members to department.
  • Understanding of the rules and laws governing the authorization and disclosure of health information.
  • Ability to identify, compile, and release protected health information by navigating effectively through the paper and/or electronic health record using health record documenting norms and protocols.
  • Highly skilled in communication with individuals from various backgrounds.
  • Obtains patient physical history, to include chief complaint; reason for visit; pertinent signs and symptoms; current medication allergies; past ocular and general medical history both ocular and general; family history both ocular and general; social history; and review of medication and allergies, including current ocular prescription and non-prescription medications.
  • Accurately tests visual acuity at distance and near, with and without correction.
  • Determine and performs optical coherence tomography (OCT) of the anterior segment, retina and optic nerve.
  • Educates patients and legal authorized representatives in eye care, including preoperative and postoperative instructions.
  • Measure eyeglass prescription using manual or automated lensometer, recording sphere cylinder, axis, and prism in both plus and minus cylinder.
  • May administer interviews in person or via telephone with veterans, representatives and advises to expound the complete range of VA advantages and narrated programs.
  • Perform pupil evaluation recording pupil size, shape, symmetry, reaction to light and accommodation.
  • Conduct swinging flashlight test to detect a relative afferent pupillary defect and basic refractometry utilizing an auto refraction or habitual glass prescription in the phoropter.
  • Instills eye medications (drops or ointments, including anesthetic, dye, dilating drops, cycloplegic drops, or antibiotics.
  • Measures intraocular pressure with standard techniques, including Goldmann applanation tonometry.
  • Performs intra-ocular lens calculations using an IOL Master, LenStar, topography, determine and perform an A-scan ultrasonography if necessary.
  • Checks and performs calibration of technical ophthalmology screening instruments daily.
  • Utilize B-scan ultrasonography to identify intraocular masses or abnormalities.
  • Evaluate veterans for cataract including brightness acuity test (BAT) and retinal acuity meter (RAM).
  • Utilize Humphry Visual Field machine for various eye conditions.
  • Knowledgeable with inputting codes in encounter form on CPRS.

Medical Assistant

Texas Retina Associates
Woodway, TX
05.2009 - 02.2017
  • Ability to process requests for information release by applying rules, processes, laws and regulations governing privacy and information release.
  • Utilized strong assessment skills to determine necessary patient care.
  • Understanding of the procedures for sharing protected health information and health record recording guidelines.
  • Ability to identify, compile, and release protected health information by navigating effectively through the paper and/or electronic health record using health record documenting norms and protocols.
  • Request proper examination and testing per disabilities from trauma and/or diseases.
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies.
  • Maintain an organized logging system for tracking test results.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Utilization in multiple electronic data processing system.
  • Acquired insurance authorization for procedures and test ordered by attending physician.
  • Expert in oral and written communication to confirm compliance rules and regulations with staff.
  • Conduct in training new staff members to department.
  • Knowledgeable in anatomy and physiology and expertise in medical terminology.
  • Accurately identifies and input patient’s information.
  • Understanding of the rules and laws governing the authorization and disclosure of health information.
  • Possessing interpersonal and conflict-resolution skills.
  • Ensured compliance with medical/legal requirements, JCAHPO.
  • Expert knowledge of computer programs including Word, Microsoft Office, Zoom, Email, Social Media, Spreadsheets and Excel.
  • Testing included Optical Coherence Tomography and Heidelberg Retinal Tomograph.
  • Assisted ophthalmologist and optometrist in medical and routine eye exams.
  • Helped physicians examine and treat patients by assisting with instruments and injections.
  • Worked as part of team to execute proper care of body mechanics and safety of patient.
  • Prepared patient rooms prior to their arrival.
  • Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Responsible for patient workups, patient customer service, ophthalmic testing including manifest refractions, and triaging.
  • Educated patients for home care and discharge planning post-surgery.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Basic slit lamp biomicroscopic evaluation to check for abnormalities prior to dilation.
  • Assist in multiple in office procedures.
  • Prepared prescription refill requests on behalf of the physician.
  • Read and recorded temperature, pulse and respiration.
  • Promoted personal and co-worker safety.
  • Maintained a clean, orderly and well-stocked environment.
  • Scribing for multiple doctors.
  • Sterilize medical instruments and equipment.
  • Schedule and cancel appointments.
  • Educate patients on pre-op and post-op instructions.
  • Perform fluorescein angiography including injection of fluorescein into vein.

Pre-Tester/Screener

Temple Vision
Temple, TX
03.2009 - 05.2009
  • Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.
  • Posted charges, payments and adjustments.
  • Carefully prepared reviewed and submitted patient statements.
  • Acquired insurance authorization for procedures and test ordered by attending physician.
  • Recorded and filed patient data and medical records.
  • Conduct in training new staff members to department.
  • Understanding of the rules and laws governing the authorization and disclosure of health information.
  • Possessing interpersonal and conflict-resolution skills.
  • Thoroughly investigated past due invoices and minimized number of unpaid accounts.
  • Strictly followed all federal and state guidelines for release of information.
  • Schedule and cancel appointments.

Ophthalmic Retina Assistant

Scott and White Hospital
Temple, TX
04.2005 - 01.2009
  • Request proper examination and testing per disabilities from trauma and/or diseases.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Recorded and filed patient data and medical records.
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies.
  • Understanding of the rules and laws governing the authorization and disclosure of health information.
  • Possessing interpersonal and conflict-resolution skills.
  • Ability to identify, compile, and release protected health information by navigating effectively through the paper and/or electronic health record using health record documenting norms and protocols.
  • Strictly followed all federal and state guidelines for release of information.
  • Scheduled patient appointments.
  • Created annual goals, objectives and budget and made recommendations to reduce costs.
  • Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
  • Prepared for HIPAA and JCAHPO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Maintained all confidential personnel files, licensing and CPR compliance records.
  • Organized, updated and maintained over 200 patient charts.
  • Recorded patients' medical history, vital statistics and test results in medical records.
  • Escorted patients to examination rooms and prepared them for physician exams.
  • Scribed for multiple doctors.
  • Assist in office procedures including eye injection and ocular laser treatments.

Education

GED -

Temple High School
Temple, TX
01.2000

Some College (No Degree) - Business/Management

Temple College
Temple, TX

Skills

  • Optical coherence tomography
  • Visual acuity testing
  • Patient education
  • Ophthalmic devices
  • Intraocular pressure measurement
  • Medical record management
  • Electronic health records
  • Training and mentoring
  • Fluorescein angiography
  • Visual field testing
  • Fundus photography
  • A-scan biometry
  • Intraocular lens calculations
  • Scribe expertise
  • Refractive error assessment
  • Appointment scheduling
  • Telephone triage

References

  • Bridget Grissom, Friend, 931.304.3394
  • Tiffany Grinie, Coworker, 254.541.7355
  • Mimi Mazuk Caputo, Coworker, 254.624.0966

Personal Information

Citizenship: US

Timeline

Health Technician GS 8

Central Texas Veterans Health Care System
03.2017 - Current

Medical Assistant

Texas Retina Associates
05.2009 - 02.2017

Pre-Tester/Screener

Temple Vision
03.2009 - 05.2009

Ophthalmic Retina Assistant

Scott and White Hospital
04.2005 - 01.2009

GED -

Temple High School

Some College (No Degree) - Business/Management

Temple College

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