Stacy Allotta
Bowie,Maryland
Summary
Technical Writer and Publications Specialist with extensive experience writing all types of documents, with a focus on engineering documentation for the Business and Commercial Aviation industry. Experienced writing documentation for the System Development Life Cycle (SDLC) within an Agile software development environment, including Change Requests, Business and Technical requirements, test readiness plans, quality assurance testing and regression testing results, customer deliverables including Installation and Configuration Procedures, System Administration Guides and User Guides. Adept at writing original content, and editing existing documentation of all types. Easy to work with and comfortable collaborating with marketing, system engineers, developers, testers, product, and portfolio managers, and always focused on meeting internal and external customer needs
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Technical Writer
Collins Aerospace Systems
Annapolis, MD
04.2013 - Current
- Created, maintained, and updated revisions of technical documents including user guides, tutorials, installation instructions and process documents
- Collaborated with engineering teams to understand product functionality and design requirements
- Analyzed customer feedback to enhance clarity and accuracy of documentation
- Ensured compliance and maintained adherence to style guides and corporate publications standards across product portfolios.
- Collaborated with engineering teams, technical project managers, product owners and management, in development of project documentation, customer documentation deliverables, Quality Management documents,
- Created documents in support of a Quality Management System to ensure passing of corporate audits of engineering processes.
- Created a Confluence space for Cyber Security team to document requirements, processes, and include training.
- Conducted interviews with subject matter experts for original writing of:
- customer deliverables such as User and System Administration Guides
- Installation and Configuration Guides incorporating screen captures, tables, and Visio diagrams for procedures.
- product descriptions for marketing
Technical Writer/ Business Analyst
Pyramid Consulting (UPS Contract)
Timonium, MD
03.2010 - 04.2013
- Worked with with Business leaders to develop business requirements and user stories for new services, in preparation for development of technical requirements.
- Composed and maintained user manuals, product specifications, installation instructions, quick reference guides, troubleshooting procedures.
- Created illustrations and diagrams to supplement written material
- Conducted interviews with members of engineering teams to understand system functionality and write documentation, and incorporate new functionality in subsequent revisions.
- Coordinated the review process for all deliverables prior to release
- Analyzed customer feedback to improve documentation and enhance customer satisfaction and increase revenue.
- Ensured compliance with applicable standards such as ISO 9000 and IEEE Standards, and corporate Quality Management System audits of documentation
Education
Bachelor of Science - Business / Decision Science
Skills
- Product deliverables
- User Guides
- Configuration, Installation and System Admin Guides
- Engineering specifications
- Interface Control Documents
- Requirements Development
- Software Development Lifecycle
- Configuration Management
- Process Documentation
- Confluence space management for Engineering documentation
- Original content writing
- Editing, proofreading
- Publication Library / Repository management
- Microsoft SharePoint sites
- Graphics / Images / Templates
- Flow Charts
- Spreadsheets
- Cyber Security
- User Documentation Production
- External Team Collaboration
- Document Library Development
- Editing
- Requirements Gathering
- Editing and Proofreading
- Content Editing
- Publication Development
- Manual Writing
- Layout Development
Certification
Microsoft Certified Systems Engineer
Tools And Applications
- Atlassian Suite
- Confluence
- Jira
- Visual Basic
- SharePoint
- Microsoft Office 365
- OneDrive
- Word
- PowerPoint
- Excel
- OneNote
- Google Suite
- Sheets
- Docs
- Slides
Activities
- Fitness (cycle classes, Pilates, strength training)
- Dog owner of 2 rescue Labrador Retrievers
- Local live music with family and friends
Personal Information
Title: Technical Writer
References
References available upon request.
Accomplishments
Received a number special recognition and monetary awards for exceptional contributions on projects throughout my employment at Collins, one specifically for exceptional delivery of documentation I created for a brand new service offering, developed and brought to market, within a short development cycle.
References
References available upon request.
Timeline
Senior Technical Writer - Collins Aerospace Systems
04.2013 - Current
Technical Writer/ Business Analyst - Pyramid Consulting (UPS Contract)
03.2010 - 04.2013
George Mason University - Bachelor of Science, Business / Decision Science
Microsoft Certified Systems Engineer
Similar Profiles
Tykeem BattsTykeem Batts
Machine Operator at Collins Aerospace SystemsMachine Operator at Collins Aerospace Systems
Daniel Lloyd HuberDaniel Lloyd Huber
Mechanical Assembler at Collins Aerospace SystemsMechanical Assembler at Collins Aerospace Systems
Jeremy KolthoffJeremy Kolthoff
Sr. Manager at Collins Aerospace SystemsSr. Manager at Collins Aerospace Systems