Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacy Anderson

Student Services Advisor
Lecompton,KS

Summary

Experienced supervisor with five years of experience as a team lead. Outstanding problem-solving skills and ability to lead a team to success. Dedicated Student Services Coordinator experienced in supporting students during transitional periods with skill-building exercises and knowledgeable assistance. Excellent verbal and written communication skills. Bringing 16 years of related experience in education.

Knowledgeable about program referrals, paperwork coordination, and recordkeeping. Adept at enhancing student development in educational and career planning areas. Good relationship-building and problem-solving abilities. Positive and caring student support professional with an upbeat attitude and detail-oriented approach to meeting all student needs. Highly organized, proactive, and flexible with strong critical thinking and planning abilities. Dedicated Student Services Coordinator experienced in supporting students during transitional periods with skill-building exercises and knowledgeable assistance. Excellent verbal and written communication skills. Bringing 16 years of related experience in education.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Student Services Advisor & Registrar's Assistant

Lionel University
02.2022 - Current
  • Tactical ability relating & communicating to student's goals of earning a degree in Exercise Science
  • Profound ability to speak to our program, guiding through their term
  • Implementation of CRM systems such as Hubspot & Populi
  • Successfully guide the students through out their term
  • Early identification and support for struggling students
  • Student drop & withdrawal process enhancement.
  • Supported student social, emotional, and academic development.
  • Implemented retention strategies to improve outcomes.
  • Provided information and coordinated referrals for available programs.

Enrollment Advisor - ISSA Master Trainer

International Sports Science Association
01.2008 - 12.2021
  • Program Advisor & Master Trainer, responsible for reaching out to leads, taking inbound calls to sell the schooling to become a Certified Personal Trainer, Continuing Education and other course options for students who were already Certified
  • End of pay period audit of all commission reports for each rep
  • Daily task of handling any issues that would arise in the Enrollment Dept
  • Provided direct support for the VP of Operations
  • Demonstrated the ability to communicate effectively and solve problems quickly and efficiently
  • Demonstrated initiative and the ability to exercise independent judgment, decisive and confident
  • Strong detail, outstanding organization skills, ability to prioritize, multi-task and anticipate work.
  • Reviewed admissions applications to check students' eligibility for acceptance.
  • Supported students through admissions process by answering questions and assisting with forms.
  • Attracted and recruited students by communicating ISSA's information via phone and email.
  • Met prospective students, offered information and represented institution by attending webinar events.
  • Maximized enrollment working closely with students and parents to boost conversion rates of prospective students to a high enrollment percentage.
  • Explained admissions procedures and courses offered to potential students.

Office Manager

Telmar Technologies
01.2007 - 01.2008
  • Screen incoming calls, greet visitors, point person for maintenance, mailing, shipping, supplies, equipment, accounts payable/receivable.
  • Organize and schedule inperson/online meetings, organize office operations, procedures, and appointments
  • Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time
  • Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and that clerical functions are properly assigned and monitored
  • Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement, layouts, and office systems
  • Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
  • Participate actively in the planning and execution of company events
  • Responsible for developing standards and promoting activities that enhance operational procedures
  • Coordinate office staff activities to ensure maximum efficiency.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Developed detailed plans based on broad guidance and direction.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

High School Diploma -

Carpinteria Senior High School
Carpinteria, CA
06.1989

Skills

Student Advocacy

Networking and relationship-building

Problem-solving

Documentation And Reporting

Career Counseling

Innovation and Creativity

Report Writing

Intervention Planning

Needs assessments

Coping skills

Strong Organization

Student Support

Social assistance

Progress Reporting

Records Maintenance

Attention to Detail

Emotional Support

Professional Demeanor

Analytical Thinking

Excellent Communication

Program Evaluation

Time management abilities

Student Motivation

Professional Development

Written Communication

Certification

ISSA (International Sports Sciences Association)

Certified Master Fitness Trainer

Timeline

Student Services Advisor & Registrar's Assistant

Lionel University
02.2022 - Current

Enrollment Advisor - ISSA Master Trainer

International Sports Science Association
01.2008 - 12.2021

Office Manager

Telmar Technologies
01.2007 - 01.2008

High School Diploma -

Carpinteria Senior High School

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Stacy AndersonStudent Services Advisor