Stacy Anderson
Thornton,CO
Summary
Dynamic professional with a strong background in customer service and optical management, notably at Colorado EyeCenter. Proven ability to enhance customer satisfaction through personalized solutions and effective inventory management. Recognized for integrity and a strong work ethic, consistently achieving optimal results while fostering team engagement and compliance with industry standards.
Overview
16
16
years of professional experience
Work History
Cashier
King Soopers
Commerce City, CO
05.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Lead Optician
Sky High Vision
Arvada, CO
02.2022 - 06.2023
- Enhanced customer satisfaction by providing personalized optical solutions and exceptional service.
- Assessed customer''s needs through detailed consultations leading them towards suitable options based on their lifestyle and requirements.
- Managed inventory effectively, maintaining optimal stock levels and reducing unnecessary expenses.
- Handled insurance claims efficiently, minimizing delays in obtaining approvals for eyewear orders.
Optical Manager/Inventory Specialist
Colorado Eye Center
Louisville, CO
07.2009 - 09.2019
- Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
- Interacted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.
- Boosted team engagement and workplace satisfaction using managerial and motivational skills.
- Checked finished eye wear to maintain optical standards, customer requirements and special requests.
- Ensured compliance with state licensing requirements, maintaining accurate records and documentation as needed.
- Collaborated with store manager to plan staff schedules and determine hiring needs.
- Collaborated with vendors to negotiate favorable pricing on frame purchases, maximizing profit margins without sacrificing product quality or selection.
- Worked closely with insurance providers to ensure accurate billing procedures were followed while maximizing patient benefits.
Education
BBA - Health Information Management
Ultimate Medical Academy
Clearwater, FL12-2025
Required Studies
Westminster High School
Westminster, CO05-1987
Skills
- Customer service
- Customer assistance, have experience with different EHR programs
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
King Soopers
05.2025 - Current
Lead Optician
Sky High Vision
02.2022 - 06.2023
Optical Manager/Inventory Specialist
Colorado Eye Center
07.2009 - 09.2019
BBA - Health Information Management
Ultimate Medical Academy
Required Studies
Westminster High School