Stacy Archuleta
Great Falls,MT
Summary
Statement To Obtain Stable Full-Time Employment. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
35
35
years of professional experience
Work History
Recruiting Specialist Temp Employee
Express Employment Professionals
11.2022 - 05.2023
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Hired employees and initiated new hire paperwork process.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Developed and implemented onboarding and orientation programs for new employees.
- Made recruiting phone calls daily
- Processed electronic I-9's
- Helped fill open jobs with the best candidate as needed
- Worked as a Temp employee during my time at express.
Cashier
Ace Hardware
08.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
Customer Service Associate
ROI Solutions Billings
12.2020 - 04.2022
- Answered calls for a busy call center to include placing orders, refunds or credits for products not received, canceling orders or helping customers to place orders, Helping new customers create a new account or navigate this account to place orders in their own online account.
- Scheduled appointments for patient appointments with providers.
Cosmetologist
Shears to You & Nails Too
02.2020 - 04.2020
- Responsible for the care of clients hair to include: cutting, permits, color, styling, skin care, waxing, Etc...Cosmetologist/stylist
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Answered phone calls and emails to schedule client appointments.
Cosmetologist
406 Barbershop
01.2020 - 02.2020
- Responsible for the care of clients hair to include: cutting, permits, color, styling, skin care, waxing, Etc...Cosmetologist/stylist
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Cosmetologist/Stylist
Cost Cutters
11.2019 - 01.2020
- Responsible for the care of clients hair to include: cutting, perms, color, styling, skin care and waxing,etc...
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Answered phone calls and emails to schedule client appointments.
Cosmetologist
Regis Salons
05.2018 - 11.2019
- Responsible for the care of clients hair to include: cutting, perms, color, styling, skin care and waxing,etc...Cosmetologist
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Answered phone calls and emails to schedule client appointments.
Cosmetologist/Stylist
Smart Style
06.2016 - 01.2018
- Responsible for the care of clients hair to include: cutting, perms, color, styling, skin care and waxing,etc...
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Answered phone calls and emails to schedule client appointments.
Cosmetologist
Shear Perfection
02.2015 - 04.2016
- Responsible for the care of the clients hair to include cutting, perms, color,styling, skincare and waxing, etc..
- Cosmetologist/Stylist
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Answered phone calls and emails to schedule client appointments.
Cashier
Salvation Army
12.2014 - 06.2015
- Assisting customers with purchases
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Cosmetologist
Ultra Bella Salon
10.2013 - 02.2014
- Direct care of clients Hair to include color, cuts,perms,etc Cosmetologist/Stylist
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Answered phone calls and emails to schedule client appointments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Processed payments, entering sales in register for prompt customer service.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Stylist
Smart Style
10.2012 - 10.2013
- Responsible for the care of the clients hair to include cutting, perms, color,styling, skincare and waxing, etc..
- Cosmetologist
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Recorded notes for future reference about customer preferences and services delivered.
- Organized sales area and work station to showcase products and boost sales.
Homecare Attendant
Easterseals Goodwill Homecare
02.2008 - 08.2010
- Direct care of the elderly to include cooking, cleaning, personal care, med reminders, medical escort, etc...
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Student Intern Billing & Coding
Benefis Healthsystems, Inc
03.2010 - 04.2010
- I was a student intern for the billing department
- I received some hands on training
- We covered an overview of the department responsibilities, registration through patient accounts
- We covered meditech screens, copies of claim forms/bill/statement
- We covered EOB's,
- Payments, appeals, we traced outstanding claims
- I received exposure to both government insurances such as Tricare, Medicare, Medicaid, and Peace Hospice as well as many different commercial Insurances
- Student intern-Billing Department
- Gained operational knowledge and supported departmental needs.
- Sorted and organized files, spreadsheets, and reports.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Bookkeeper, Office Manager/Bookkeeper
MarShell's Bridal-Aire & Tuxedos
09.2002 - 02.2008
- Payroll, Quickbooks, shipping and receiving, accounts payable and accounts receivable, customer service, computer savvy and very familiar with Microsoft office products.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reconciled and corrected issues with financial records.
- Established QuickBooks accounting system to reflect accurate financial records.
Child Care Provider
Self Employed
06.1988 - 06.2002
- Direct care and supervision of children, to include cooking, cleaning, age appropriate activities,filing monthly reports, etc..
- Child Care Provider
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Taught children to organize toys, wash hands, and share by leading by example.
- Met with parents about daily activities, positive developments, and issues.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept notes of behavior issues, food served, and medications administered to children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
High School Diploma -
CMR GREAT FALLS High
Great Falls05.1986
Associate of Arts -
MSU College of Technology
Great Falls,MT05.2010
Licenses & Certifications: Cosmetologist -
Dahl’s College Of Beauty
Great Falls, MT04.2012
Some College (No Degree) - Pharmacy Technician
Ashworth College Online
OnlineSkills
- Customer Service
- MS Office Proficiency
- Inbound and Outbound Calling
- Exceptional Communicator
- Customer Service and Assistance
- Presenting Solutions
- Correcting Discrepancies
Timeline
Recruiting Specialist Temp Employee
Express Employment Professionals
11.2022 - 05.2023
Cashier
Ace Hardware
08.2022 - 10.2022
Customer Service Associate
ROI Solutions Billings
12.2020 - 04.2022
Cosmetologist
Shears to You & Nails Too
02.2020 - 04.2020
Cosmetologist
406 Barbershop
01.2020 - 02.2020
Cosmetologist/Stylist
Cost Cutters
11.2019 - 01.2020
Cosmetologist
Regis Salons
05.2018 - 11.2019
Cosmetologist/Stylist
Smart Style
06.2016 - 01.2018
Cosmetologist
Shear Perfection
02.2015 - 04.2016
Cashier
Salvation Army
12.2014 - 06.2015
Cosmetologist
Ultra Bella Salon
10.2013 - 02.2014
Stylist
Smart Style
10.2012 - 10.2013
Student Intern Billing & Coding
Benefis Healthsystems, Inc
03.2010 - 04.2010
Homecare Attendant
Easterseals Goodwill Homecare
02.2008 - 08.2010
Bookkeeper, Office Manager/Bookkeeper
MarShell's Bridal-Aire & Tuxedos
09.2002 - 02.2008
Child Care Provider
Self Employed
06.1988 - 06.2002
High School Diploma -
CMR GREAT FALLS High
Associate of Arts -
MSU College of Technology
Licenses & Certifications: Cosmetologist -
Dahl’s College Of Beauty
Some College (No Degree) - Pharmacy Technician
Ashworth College Online
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