Summary
Overview
Work History
Education
Skills
Interests
Timeline
StoreManager

Stacy Armstrong

Dahlonega,GA

Summary

Accomplished Store Manager with a proven track record at Southern Finds Thrift Store, enhancing customer satisfaction and streamlining operations for efficiency. Skilled in customer service and multitasking, successfully led teams to exceed sales goals through innovative inventory management and employee training. Expert in POS systems and cash management, consistently ensuring accuracy and security in financial transactions. Coordinated task for volunteers and community service.

Overview

21
21
years of professional experience

Work History

Store Manager

Southern Finds Thrift Store
08.2015 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.

Department Manager

Walmart
07.2006 - 11.2013
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.

Pre-K Teacher

Dawson County Child Development Center
03.2004 - 08.2006
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Participated in ongoing professional learning opportunities to remain current on best practices in early childhood education.
  • Enhanced classroom environment by creating visually appealing bulletin boards and displays, promoting a positive learning atmosphere.

Education

GED -

North Forsyth High School
Cumming, GA

Skills

  • Customer Service
  • Problem-Solving
  • Multitasking and Organization
  • Shift Scheduling
  • Cash Management
  • POS Systems
  • Accurate money handling
  • Bank and Safe Deposits
  • Store operations
  • Employee Training

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Outdoor Recreation
  • Reading
  • Hiking

Timeline

Store Manager

Southern Finds Thrift Store
08.2015 - Current

Department Manager

Walmart
07.2006 - 11.2013

Pre-K Teacher

Dawson County Child Development Center
03.2004 - 08.2006

GED -

North Forsyth High School

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Stacy Armstrong