Stacy Arnold
Huntington Beach,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
911 Police & Fire Dispatcher
City of Laguna Beach
03.2024 - 09.2024
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
911 Police Dispatcher
City of Huntington Beach
01.2007 - 02.2024
- Used specialized software to track and maintain case incident numbers and logs.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Assisted callers in emergency situations with appropriate information and support.
- Strengthened communication skills through regular interactions with others.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Reduced risks and emergency response issues by observing public safety field units.
Education
Emergency Management
University of Jacksonville
Jacksonville, ALSkills
- Emergency Response Coordination
- Computer-Aided Dispatch
- Critical Decision-Making
- Interagency collaboration
- Call prioritization
- Accuracy and Precision
- Stress Tolerance
- Verbatim Transcription
- Information Security
- Cross-Departmental Teamwork
- Critical Thinking
- Self Motivation
- Multitasking
Timeline
911 Police & Fire Dispatcher
City of Laguna Beach
03.2024 - 09.2024
911 Police Dispatcher
City of Huntington Beach
01.2007 - 02.2024
Emergency Management
University of Jacksonville
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