Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Parkland Memorial Hospital
07.2020 - Current
Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Recognized and reported abnormalities or changes in patients' health status to nurse.
Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.
Bartender
Walk On's Sports Bistreaux
08.2017 - 08.2020
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Assisted with inventorying beverage stock and bar supplies.
Server
Buffalo Wild Wings
07.2019 - 02.2020
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Medical Assistant
Sentara
02.2019 - 02.2020
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Shift Leader
Starbucks
11.2018 - 02.2020
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Server
Olive Garden
07.2013 - 08.2017
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.