Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Health Information position. Ready to help team achieve company goals.
Work with leadership team to ensure appropriate staffing levels
-Execute operational Excellence: Speed of Service, Accuracy of orders, Attentive and Courteous, and Cleanliness
-Money Handling and Deposits
-Maintained composure and work quality while under stress.
-Managed time to juggle multiple tasks simultaneously with ease.
-Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Learned other teammates' work tasks to train as backup.
-Worked with Athena, filing patient records in their Medical Records
-Checked Invoices for discrepancies
-Entered invoices into Excel Spreadsheet
-Weekly deposits
-Tracked patients seen weekly in Excel Spreadsheet
-Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
-Carefully interviewed, selected, trained, and supervised staff.
-Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
-Tracked daily sales transactions and invoices for accurate and updated financial reporting.
-Reconciled cash and credit card transactions to maintain accurate records.
-Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
-Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
-Motivated, trained, and disciplined employees to maximize performance.-
Handled cash accurately and prepared deposits.
-Managed team schedule with eye for coverage needs and individual strengths.
-Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
-Analyzed customer feedback data to identify areas of improvement and develop solutions.
-Assisted in recruiting, hiring and training of team members.
-Interacted well with customers to build connections and nurture relationships.
-Scheduled employees for shifts, taking into account customer traffic and employee strengths.
-Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
-Time Management
-Team Leadership
-Attention to Detail
-Customer Service
-Stress Management
-Adaptability
-Problem Solving
-Conflict Resolution
-Record Keeping
American Health Information Management Association (AHIMA)
Illinois Health Information Management Association (ILHIMA)