Summary
Overview
Work History
Skills
Timeline
Generic

Stacy Baker

Rowlett,TX

Summary

Experienced professional with exceptional sales and customer service experience. Possess strong planning, organizing, and scheduling abilities. Excellent communication and customer service skills. Devoted team player searching for an environment in which to thrive.

Overview

30
30
years of professional experience

Work History

Sales Development Representative

Idelic Inc.
Rowlett, TX
10.2021 - 05.2023
  • Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
  • Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
  • Maintained communication with account executives to facilitate development of sales opportunities.
  • Called on key decision-makers using phone, email and social touches to bring on new business.
  • Executed cold calls, social media and other digital strategies to acquire customers.
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Won new business by articulating full value of company's capabilities to prospects.

Office Manager / Telematics Specialist

Advanced Fleet Management / Geotab
Mesquite, TX
02.2018 - 09.2021
  • Enter invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Elevate customer satisfaction ratings by resolving client and case issues effectively.
  • Handle all Accounts Receivable
  • Train customers on the Geotab platform and assist drivers with any log issues.
  • Coordinate travel arrangements by booking hotel rooms, car rentals and flights for staff.
  • Culled knowledge of federal and state-level mandates to assess compliance across areas of operation.
  • Conferred with business leaders to evaluate needs and strategize operational improvements.

Owner/CEO

Liberty Labs
Rowlett, TX
03.2005 - 10.2017
  • Set pricing structures according to market analytics and emerging trends.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Developed business and marketing plans and prepared monthly financial reports.

OA/DA Coordinator / Administrative Asst. to CEO

Don's Transfer & Storage / Atlas Van Lines
Garland, TX
05.1993 - 10.1999
  • Completed all paperwork for all incoming and outgoing domestic and international shipments.
  • Set appointments and maintained schedule for the sales staff.
  • Fielded customer service related calls.
  • Assisted President of company with correspondence.
  • Data entry for incoming shipments.

Skills

  • Budgetary Planning
  • CRM and office management software
  • Data entry
  • Event coordination
  • Invoicing and billing
  • Training and coaching
  • Clerical
  • National account management
  • Cross-cultural sales background
  • Rapport and relationship building
  • Goal-oriented
  • Customer training
  • Excellent communication skills

Timeline

Sales Development Representative

Idelic Inc.
10.2021 - 05.2023

Office Manager / Telematics Specialist

Advanced Fleet Management / Geotab
02.2018 - 09.2021

Owner/CEO

Liberty Labs
03.2005 - 10.2017

OA/DA Coordinator / Administrative Asst. to CEO

Don's Transfer & Storage / Atlas Van Lines
05.1993 - 10.1999

Similar Profiles

CREATE PROFILE
Stacy Baker